When vendors go to withdraw, their funds aren’t arriving

  • Resolved humartw

    (@humartw)


    1 year ago

    When vendors go to withdraw, their funds aren’t arriving. What can be the issue? We checked thrice but and it’s been a week but funds have not arrived to vendor’s account.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • GausulAzam

    (@gausulazam)

    Hello @humartw,

    I hope you are doing well.

    Initially, ensure that the status of the withdrawal order matches your order status. Refer to: https://snipboard.io/qu7bgX.jpg

    Next, verify that your website’s payment method is configured correctly.

    Confirm the above functionalities and inform me if the issue persists.

    I eagerly await your response.

    Best regards,

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @humartw

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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