• Resolved naomispirit

    (@naomispirit)


    We want to upgrade our store but your plugin is flagged as not being compatible wiht HPOS. Can you give is a timeline as to when you;re going to make it work?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter naomispirit

    (@naomispirit)

    Wait, its specifically the ‘

    Unsubscribe – Back In Stock Notifier for WooCommerce

    which is uncompatible

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We are pleased to inform you that our core plugin, “Back In Stock Notifier for WooCommerce,” is compatible with HPOS.

    Regarding your inquiry about the “Unsubscribe – Back In Stock Notifier for WooCommerce” add-on, as this support is related to our premium plugin, we recommend that you contact our dedicated helpdesk at https://codewoogeek.freshdesk.com/support/home for further assistance.

    Our team will be able to provide you with the necessary guidance and assistance based on this.

    Thanks.

    Thread Starter naomispirit

    (@naomispirit)

    Thank you, I hav done that. Meantime can you check something for me?

    If a customer subscribes to a product notification, and that product goes in and out of stock, do they remain on the notification list and get a notification each time it comes back in stock? Or are they removed after their first notification.

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Our team has followed up with you. Please review the detailed information provided.

    Regarding your question about product notifications, as of now, our plugin will send an in-stock email only once when the subscribed product becomes available. Subscribers are required to resubscribe to the same product each time it goes out of stock if they wish to receive an in-stock notification when it becomes available again in order to ensure sending notifications only to those who are actively interested in the product at the time it comes back in stock.

    If you have any further questions or need additional assistance, please feel free to reach out

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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