Where can I update the template files using the developer log?

Hallo Karsten; wie gehts? I see in a couple of other topics that you had a problem with the upgrade to v3.2.9 and a conflict with your Thrive Themes Content Builder. You asked about downgrading, which @denzel helped with. But you didn’t describe what the issues were that you had after the upgrade, and whether downgrading to the previous version fixed those issues. Also wondering if you received any feedback or recommendations from the Thrive Builder support team.

Hallo Bd, danke, mir geht es gut. Ich hoffe, dir auch!

Vielen Dank für deine Antwort. Das Problem kommt definitiv nicht vom Thrive Content Builder. The issue seems to come from my child theme template files.

It was this post and the answer from fadingmusic which helped me to locate the issuse

https://www.ads-software.com/support/topic/problem-after-hueman-update/

Downgrading hueman didin’t fix the problem. But when I deactivated the child theme and then tested Thrive Content Builder it was working fine.

So, now I have to update the child theme but I don’t where and what exactly to do.

Hopefully you could help me.

Danke und noch einen sch?nen Sonntag.

Karsten

Do you remember which version you were running before you upgraded to v3.2.9? I ask because it seems odd that if everything was ok at one point, then you upgraded to v3.2.9 and had problems, but downgrading the theme didn’t fix the problems.
Also, what modified template files do you have in your child theme?

Hi Bd, before 3.2.9. I was using 3.2.8.

Here is screenshot of my Child theme files:

Child theme files

• This reply was modified 8 years, 1 month ago by karsten007.
• This reply was modified 8 years, 1 month ago by karsten007.
• This reply was modified 8 years, 1 month ago by karsten007.

So you were running v3.2.8, and everything was ok. You then upgraded to v3.2.9 and had some problems.
1. Can you describe what the problems were?
2. Did you make any changes to your child theme template files after you upgraded to v3.2.9?
3. Did you make any other changes when you upgraded the theme?
4. Now that you’ve downgraded and are running v3.2.8 again, the same problems are happening?

I know it’s a lot of questions but I’m just trying to narrow down the sequence of events and determine which pieces have changed and when. Thanks.

• This reply was modified 8 years, 1 month ago by bdbrown.
• This reply was modified 8 years, 1 month ago by bdbrown.

Yes, I was running 3.2.8, everything was fine. Then I upgrades to 3.2.9 and Thrive Content Builder (TCB) is showing an issue.

I downgraded to 3.2.8. and the issue was still there.

Now I have upgraded again to 3.2.9.

The only changes I made are located in the style.css.

So maybe it is a good idea to set up a new and fresh child theme and then reproduce all my changes?

So…..

I finally found the reason which is causing the conflict with Thrive Content Builder.

In my child theme in the header.php it is the Google Analytics Code which causes the conflict.

Isn’t that strangge? Does anybody know what to do next. Because obviously I would like to keep GA in my header.php

Thank you

Karsten
Karsten

Hi Karsten. Well, that’s good news that you found the problem. You mentioned earlier that you’d posted over on the Thrive Builder forum. Wonder if they would have any ideas now that you’ve found out what causes the problem with the Builder? Or maybe someone else has reported it there and they already have a solution?

Hi Bd, yes, I am quite happy I could locate the problem. Thank you for your support anyway.

I think it is not in responsibility of Thrive because the conflict does not appear when I use WordPress Standard Theme. This conflict happens only with Hueman Theme.

• This reply was modified 8 years, 1 month ago by karsten007.

Hmmmm, that’s odd. Are you using a plugin for Analytics or did you add the code to the header.php file in your child theme?

• This reply was modified 8 years, 1 month ago by bdbrown.

no plugin, I add the code to the header.php in my child theme….

So you have a child theme for the default WP theme, and you add the same code to that theme’s header.php file, and you don’t get the Builder error?

oooppss…I think you got me…sorry,Bd.

NO, I am not using a child theme for default WP theme….and of course I understand now what’s wrong.

I will check tomorow again this issue and will keep you updated.

Thank you, Bd

Hi Bd,

I have now put the GA code in the header.php of the parent theme and the issue disappeared.

So obviously there is something wrong with my child theme but I don’t know what.

Do you have any idea what I could do next in order to locate the problem?

Thank you for your great support

Karsten

Thanks for the compliment. I don’t know how “great” my support is but I like helping other users, especially when they don’t mind doing some of the research and work themselves which you have been more than willing to do. I’ve enjoyed working with you and your site is looking really good.

I’d check to make sure your child theme header.php matches the parent theme header.php. If you have any other custom code in your child theme header.php try commenting it out and see if that makes any difference. Another approach would be to rename your child theme header.php file, then copy the parent theme file that has the GA code in it to your child theme, and see if that runs without any errors. The other thing you might check is if you have /parts/header-main.php in your child theme; this template is loaded by header.php. If so, rename the child theme header-main.php file for now so your theme uses the parent template and see if that makes any difference.

• This reply was modified 8 years, 1 month ago by bdbrown.