• my host restored a server and my FAQ is GONE – and i am really frustrated because there were MANY questions on it.

    this is so dumb, but i can’t figure out where the FAQ lives in my files, lol…

    i need to restore from a backup but i don’t know where to look and i don’t want to restore my whole site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @dorimondon,

    The data created by the WP Easy FAQs plugin is all stored in your database as the FAQs are created and saved as a custom post type.

    You should get all your FAQs data unless you have changed / updated or cleared the database itself in the live server.

    If you have changed the database and want to import only the FAQs in your new database from the old backup, you will need to make a database search in the wp_posts table with a custom search for “faq” under post type search to find the FAQs saved in the database.

    Import the table rows in your new database’s wp_posts table and you should see your FAQs in the FAQs menu in the Admin Dashboard.

    Hope this Helps,

    Best Regards !!

    Great plugin.

    What’s the best way to make the content of FAQs searchable? Specifically, I’m hoping to make the text of the both questions and answers searchable, and then hyperlink directly to the text from the search results page.

    I’m trying the Relevanssi search plugin; it works well (it finds everything). But it doesn’t hyperlink directly to the text of the FAQ answer. Instead , the answer the user wants is hidden in a collapsed panel. On a page with lots of questions and answers, that leaves the user wondering.

    Any advice?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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