• Resolved stianand

    (@stianand)


    Some of the products on our page has a sale badge. It’s been a while since we updated the store, so I′m not able to figure out where the sale comes from? I would appreciate all help here

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @stianand

    Thanks for reaching out!

    Inspecting this link, I can see that the Sale badge is coming from Elementor.

    We can check it thoroughly by sharing your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter stianand

    (@stianand)

    I may have explained my self badly. The badge itself comes from JetWooBuilder, but I cannot find out why those products have the sales badge. I can’t see where I turn off the sale..

    Here is the report:

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.gimme.no
    Site address (URL): https://www.gimme.no
    WC Version: 7.4.0
    REST API Version: ? 7.4.0
    WC Blocks Version: ? 9.4.3
    Action Scheduler Version: ? 3.5.4
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: nb_NO
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.0.28
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.34-MariaDB-1:10.3.34+maria~focal
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.4.0
    WC Database Prefix: www2_
    Total database st?rrelse: 740.93MB
    Database data st?rrelse: 709.05MB
    Database indeks st?rrelse: 31.88MB
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    www2_cartflows_ca_email_templates: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_cartflows_ca_email_templates_meta: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_comments: Data: 0.47MB + indeks: 0.41MB + motor InnoDB
    www2_e_events: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_e_notes: Data: 0.02MB + indeks: 0.17MB + motor InnoDB
    www2_e_notes_users_relations: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    www2_e_submissions: Data: 0.02MB + indeks: 0.27MB + motor InnoDB
    www2_e_submissions_actions_log: Data: 0.02MB + indeks: 0.11MB + motor InnoDB
    www2_e_submissions_values: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_gpi_api_error_logs: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_gpi_custom_urls: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_gpi_page_blacklist: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_gpi_page_reports: Data: 21.52MB + indeks: 0.08MB + motor InnoDB
    www2_gpi_page_stats: Data: 0.09MB + indeks: 0.05MB + motor InnoDB
    www2_gpi_summary_snapshots: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_imagify_files: Data: 0.02MB + indeks: 0.08MB + motor InnoDB
    www2_imagify_folders: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_jet_smart_filters_indexer: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_mailchimp_carts: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_mailchimp_jobs: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_ms_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_options: Data: 210.48MB + indeks: 1.31MB + motor InnoDB
    www2_postmeta: Data: 134.47MB + indeks: 5.02MB + motor InnoDB
    www2_posts: Data: 38.47MB + indeks: 0.59MB + motor InnoDB
    www2_rank_math_analytics_ga: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_rank_math_analytics_gsc: Data: 0.31MB + indeks: 0.47MB + motor InnoDB
    www2_rank_math_analytics_inspections: Data: 0.25MB + indeks: 0.11MB + motor InnoDB
    www2_rank_math_analytics_keyword_manager: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_rank_math_analytics_objects: Data: 0.11MB + indeks: 0.05MB + motor InnoDB
    www2_rank_math_internal_links: Data: 0.14MB + indeks: 0.05MB + motor InnoDB
    www2_rank_math_internal_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_sib_model_forms: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_sib_model_users: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_snippets: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_termmeta: Data: 0.06MB + indeks: 0.06MB + motor InnoDB
    www2_terms: Data: 0.06MB + indeks: 0.09MB + motor InnoDB
    www2_term_relationships: Data: 0.13MB + indeks: 0.09MB + motor InnoDB
    www2_term_taxonomy: Data: 0.38MB + indeks: 0.06MB + motor InnoDB
    www2_trp_gettext_nb_no: Data: 1.52MB + indeks: 0.83MB + motor InnoDB
    www2_usermeta: Data: 0.20MB + indeks: 0.22MB + motor InnoDB
    www2_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    www2_user_registration_sessions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_vipps_login_sessions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wc_admin_notes: Data: 0.08MB + indeks: 0.00MB + motor InnoDB
    www2_wc_admin_note_actions: Data: 0.05MB + indeks: 0.02MB + motor InnoDB
    www2_wc_category_lookup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_wc_customer_lookup: Data: 0.05MB + indeks: 0.03MB + motor InnoDB
    www2_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_wc_order_product_lookup: Data: 0.06MB + indeks: 0.06MB + motor InnoDB
    www2_wc_order_stats: Data: 0.06MB + indeks: 0.05MB + motor InnoDB
    www2_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_wc_product_attributes_lookup: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wc_product_download_directories: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wc_product_meta_lookup: Data: 0.02MB + indeks: 0.09MB + motor InnoDB
    www2_wc_rate_limits: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wc_reserved_stock: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wfacp_stats: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    www2_wfco_report_views: Data: 0.06MB + indeks: 0.05MB + motor InnoDB
    www2_wpforms_tasks_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_wpf_filters: Data: 0.05MB + indeks: 0.00MB + motor InnoDB
    www2_wpf_meta_keys: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wpf_meta_values: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www2_wpf_meta_values_bk: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www2_wpmailsmtp_debug_events: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_wpmailsmtp_tasks_meta: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www2_wpml_mails: Data: 1.52MB + indeks: 0.00MB + motor InnoDB
    www_actionscheduler_actions: Data: 0.02MB + indeks: 0.11MB + motor InnoDB
    www_actionscheduler_claims: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_actionscheduler_groups: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_actionscheduler_logs: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_commentmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_comments: Data: 0.02MB + indeks: 0.09MB + motor InnoDB
    www_links: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_mailchimp_carts: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_mailchimp_jobs: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_options: Data: 2.52MB + indeks: 0.06MB + motor InnoDB
    www_postmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_posts: Data: 0.06MB + indeks: 0.06MB + motor InnoDB
    www_termmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_terms: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_term_relationships: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_term_taxonomy: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_usermeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_users: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    www_wc_admin_notes: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_wc_admin_note_actions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_wc_category_lookup: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_wc_customer_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_wc_download_log: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_wc_order_coupon_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_wc_order_product_lookup: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    www_wc_order_stats: Data: 0.02MB + indeks: 0.05MB + motor InnoDB
    www_wc_order_tax_lookup: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_wc_product_meta_lookup: Data: 0.02MB + indeks: 0.09MB + motor InnoDB
    www_wc_reserved_stock: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_wc_tax_rate_classes: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_wc_webhooks: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_api_keys: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_woocommerce_attribute_taxonomies: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_downloadable_product_permissions: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    www_woocommerce_log: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_order_itemmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_woocommerce_order_items: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_payment_tokenmeta: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_woocommerce_payment_tokens: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_sessions: Data: 0.02MB + indeks: 0.02MB + motor InnoDB
    www_woocommerce_shipping_zones: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_woocommerce_shipping_zone_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    www_woocommerce_shipping_zone_methods: Data: 0.02MB + indeks: 0.00MB + motor InnoDB
    www_woocommerce_tax_rates: Data: 0.02MB + indeks: 0.06MB + motor InnoDB
    www_woocommerce_tax_rate_locations: Data: 0.02MB + indeks: 0.03MB + motor InnoDB
    
    ### Post Type Counts ###
    
    amp_validated_url: 15
    attachment: 204
    cartflows_flow: 1
    cartflows_step: 2
    custom_css: 6
    elementor_library: 12
    elementor-hf: 1
    is_search_form: 1
    jet-smart-filters: 9
    jet-woo-builder: 21
    nav_menu_item: 24
    page: 39
    popup: 2
    popup_theme: 8
    post: 2
    product: 42
    product_variation: 7
    revision: 3000
    shop_coupon: 9
    shop_order: 237
    shop_order_refund: 3
    shopengine-template: 6
    sidebar: 1
    user_registration: 2
    wcpcsu-custom-post: 1
    wfacp_checkout: 2
    wffn_ty: 1
    wobd-badge-designer: 1
    wp_global_styles: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (34) ###
    
    Akismet Anti-spam: av Automattic – 5.0.2
    Astra Pro: av Brainstorm Force – 3.9.2
    Astra Widgets: av Brainstorm Force – 1.2.12
    Decorator - WooCommerce Email Customizer: av WebToffee – 1.2.4
    Nets Easy for WooCommerce: av Krokedil – 2.2.1
    Elementor Pro: av Elementor.com – 3.11.3
    Elementor: av Elementor.com – 3.11.2
    Essential Addons for Elementor: av WPDeveloper – 5.5.4
    Facebook for WooCommerce: av Facebook – 3.0.12
    Facebook Chat Plugin - Live Chat Plugin for WordPress: av Meta – 2.5
    Insights from Google PageSpeed: av Matt Keys – 4.0.8
    Elementor Header & Footer Builder: av Brainstorm Force
    Nikhil Chavan – 1.6.13
    
    Imagify: av Imagify – Optimize Images & Convert WebP – 2.1.1
    JetSmartFilters: av Crocoblock – 3.0.4
    JetWooBuilder - Custom Product Badges: av Crocoblock – 1.1.0
    JetWooBuilder For Elementor: av Crocoblock – 2.1.4
    Max Mega Menu: av megamenu.com – 3.1.1
    one.com Spam Protection: av one.com – 1.0.8
    one.com: av one.com – 4.2.1
    one.com Maintenance Mode: av one.com – 2.1.5
    Performance Cache: av one.com – 3.0.7
    Shipmondo for WooCommerce: av Shipmondo – 4.1.1
    Rank Math SEO PRO: av Rank Math – 3.0.10.1
    Rank Math SEO: av Rank Math – 1.0.109
    Side Cart WooCommerce: av XootiX – 2.1
    Under Construction: av WebFactory Ltd – 3.97
    WooCommerce Cart Abandonment Recovery: av CartFlows Inc – 1.2.22
    Category Discount Woocommerce: av QuanticEdge – 4.7
    Betal med Vipps for WooCommerce: av WP Hosting – 1.14.0
    WooCommerce Email Test: av RaiserWeb – 1.2.2
    WooCommerce Shipping & Tax: av WooCommerce – 2.2.3
    WooCommerce: av Automattic – 7.4.0
    WP Fastest Cache: av Emre Vona – 1.1.1
    WPForms Lite: av WPForms – 1.8.0.1
    
    ### Inactive Plugins (10) ###
    
    AI Powered Marketing: av Kliken – 1.1.0
    AMP: av AMP Project Contributors – 2.4.0
    Card Elements for Elementor: av Techeshta – 1.1.7
    Code Snippets: av Code Snippets Pro – 3.2.2
    FunnelKit Funnel Builder: av FunnelKit – 2.10.2
    Jetpack: av Automattic – 11.8.4
    Max Mega Menu - Pro Addon: av megamenu.com – 2.2.4
    Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue: av Sendinblue – 3.1.57
    Strong Testimonials: av WPChill – 3.1.1
    WP Mail SMTP: av WPForms – 3.7.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: NOK (kr)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Butikkbase: #7782 - /butikk/
    Handlekurv: #97 - /handlekurv/
    Til kassen: #98 - /checkout/
    Min konto: #8121 - /min-konto/
    Vilk?r og betingelser: #3 - /personvern/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.2 (oppdatering til versjon 4.0.2 er tilgjengelig)
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – Hvis du endrer WooCommerce eller et foreldertema du ikke selv har bygget
    anbefaler vi ? bruke et dattertema. Se: Hvordan lage et dattertema
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php versjon 7.0.1 er utdatert. Kjerneversjonen er 7.4.0
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/dashboard.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-edit-account.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-address.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/orders.php
    /customers/5/0/9/gimme.no/httpd.www/wp-content/plugins/jet-woo-builder/templates/woocommerce/content-product_cat.php
    
    Outdated Templates: ?
    					
    					
    						L?r hvordan ? oppdatere
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    new-product-management-experience
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    product-variation-management
    settings
    
    Daily Cron: ? Next scheduled: 2023-02-28 12:07:46 +01:00
    Options: ?
    Notes: 116
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 4?737
    Oldest: 2023-01-28 08:43:23 +0100
    Newest: 2023-02-28 08:11:02 +0100
    
    Failed: 54
    Oldest: 2022-09-15 20:34:38 +0200
    Newest: 2023-02-28 05:27:37 +0100
    
    Pending: 6
    Oldest: 2023-02-28 16:15:49 +0100
    Newest: 2023-03-06 16:15:50 +0100
    
    
    ### Status report information ###
    
    Generated at: 2023-02-28 08:12:54 +01:00
    `
    Roxy

    (@roxannestoltz)

    Hi @stianand ,

    Thanks for providing clarity!

    Since the Sales badge is being added by the JetWooBuilder plugin, you would need to reach out to the plugin developers for further help with this.

    Kindly note that this forum is dedicated for support related to the WooCommerce core plugin, and support related to third-party plugins/themes is outside our scope of support.

    Here is a direct link to the JetWooBuilder plugins dedicated support forum.

    Hope this helps!

    Thread Starter stianand

    (@stianand)

    I found out myself. It was an add on that was doing it. Deleted the add on, problem solved.

    Thanks for your time

    Roxy

    (@roxannestoltz)

    Hi @stianand ,

    Glad to hear ??

    Since this has been resolved, feel free to create a new topic should you need any further help.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Where does the Sale badge come from?’ is closed to new replies.