• Resolved somenoma

    (@somenoma)


    Hello,

    So one of my subscribers never got an email. I went on the forum to troubleshoot. I ran across interesting advice:

    …go to:

    email subscribers>tools

    and see which email wasn’t received and do it manually…

    Sounds super fun but Where is that email subscribers>tools?

    I can’t find it in my wp dashboard. Do I need to upgrade my jetpack plan for that feature?

    thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support supernovia

    (@supernovia)

    Hi, you can find them here:
    https://wordpress.com/people/email-followers/

    Hoping this helps!

    Thread Starter somenoma

    (@somenoma)

    @supernovia

    Thanks for responding but that’s not it!

    Now I found on another forum I need to clock “Reports” and them “email Subscribers”

    But, again, I don’t know where to find it?

    the email followers is just info.. nothing to edit. This is a text from a contributor I can not reach:

    “First check whether emails are in queue or not. You can check from Email Subscribers > Reports section and if yes, try to send manually using “Send Queued Emails Now” button.”

    …those Reports… where exactly are they?

    Thread Starter somenoma

    (@somenoma)

    You know what, I think I am looking a feature offered by a different plugin. I will close this report

Viewing 3 replies - 1 through 3 (of 3 total)
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