Where is the manual IP block feature in Wordfence

  • Resolved edecals3

    (@edecals3)


    3 years, 9 months ago

    We went to add a scam customer to our ip block list and the functionality seems to be completely gone now. Where do we access the manual IP block function in wordfence premium?

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  • Plugin Support WFAdam

    (@wfadam)

    Hello @edecals3 and thanks for reaching out to us!

    If you’re a Premium Wordfence Customer, I recommend opening a support ticket at https://support.wordfence.com. They will be able to assist you faster and more efficiently.

    You should be able to access it via Wordfence > Blocking or you can block it directly from the Wordfence > Tools > Live Traffic page by clicking on the IP and hitting “Block”.

    Thanks again!

    Thread Starter edecals3

    (@edecals3)

    HI
    We were finally able to access the blocking screen after routing thru the WHOIS lookup and block a range of ips. It appears that the block menu screen is no longer directly accessible from any menus or links within wordfence since the last update.

Viewing 2 replies - 1 through 2 (of 2 total)
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