Where on a Product Page do we Add the [shipping] attribute?

Hello joyryde,

Thank you for contacting Woo support.

Could you please share the URLs of the products on your site so I can take a closer look at their current setup, particularly the shipping cost configurations?

From the example provided at nomadicsupply.com, they are using a plugin like “Extra product options For WooCommerce” to add a “Flat Rate Shipping Fee” checkbox on the product page.
You can achieve similar functionality by using our Extra Custom Product Options for WooCommerce plugin.

Before we proceed further, I’d like to confirm if adding a shipping fee checkbox on the product page is the only remaining requirement on your site, and that the product shipping cost is already configured correctly at the Checkout page.

Once I review your products, I’ll be able to guide you more precisely.
Looking forward to your response. ??

Best regards.

Yes, the website uses “Extra product options For WooCommerce” to add a “Flat Rate Shipping Fee” checkbox on the product page.

Google stated to us that we must enter the flat rate fee into the Google for WooCommerce plugin settings on the product page to send the mandatory [shipping] attribute via the API.

Hello joyryde,

Thank you for your reply.

Could confirm what settings you have in the Shipping Rates section of Google for WooCommerce settings?

If it is set to Recommended then the shipping fee will be automatically synced with Google based on your WooCommerce Shipping settings.

For more information check this guide.

Could you please share the URLs of the products on your site so I can take a closer look at their current setup, particularly the shipping cost?

Looking forward to your response. ??

Best regards.

That setting is only syncing the default Woocommerce shipping rates, which are completely unrelated to what Google specifically told us to tell you, which is:

“please you use the [shipping] attribute to override your default shipping settings for bulky or fragile products.”

Therefor, you need to show us where we would manually put. in $289.95 in the [shipping] attribute for this specific product.

Hi @joyryde, I remember you from a few threads from a few months ago!

“please you use the [shipping] attribute to override your default shipping settings for bulky or fragile products.”

One way to set up specific/custom shipping for products is using Shipping Classes, you could set up a Class for the big / fragile products and add them as such (that would remove the necessity of the add-on fee, too!). Can you tell us if this works for you?

Please review the vulnerability’s details in depth and employ mitigations based on your organization’s risk tolerance. It may be best to uninstall the affected software and find a replacement.Affected Version

This plugin (Ali2Woo) isn’t one of ours! You may reach out to their support team here. Thanks for being mindful about this and helping the community!

Cheers!
-OP

@joyryde As the vulnerability report has nothing to do with this plugin, it has been removed.

No, this doesn’t work for us, we have been doing this for 23 years and already know what we are doing. There are 24 different flat rate freight fees and Woocommerce only has one flat rate class. We have no need to change the entire shipping system on a massive website with 12,000 products, we simply will report back to Google that your plugin seems unable to handle what they are mandating that it does, which is use the [shipping] attribute as is required. They said we have 3 weeks to fix the missing shipping attribute or they will ban all sales of all products on Google Shopping.

Hi @joyryde ,

Given no of products you have and the complicated shipping setup, we would like to have a deeper look at your shipping settings and shipping calculations to debug this further. This would be easier, if you could create a support ticket.

Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread so that we can keep track of what’s already been done.

We will be able to help you further there.

@simplysaru

It looks like you’re asking the OP to go to your own site in order to ask to login to their site. Don’t do that.

• https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.