Where should the GTM snippet go?

Hello,

Thanks for reaching out to us.

You can add the code to our form at “MailChimp for WP > Forms” menu in your WordPress admin.

I’m sorry but this is really not working.

Could you tell me if my tag manager setup is correct?

Tag: Track Type = Event
Category: Sign-up
Triggering: Custom Event (Event Name = Sign-up)

When I submit the pop-up form, the tag is not triggered. It seems the form submission doesn’t send any event.

Any idea on why it doesn’t send the ‘Sign-up’ event?

Hello,

I’m afraid that this issue mostly comes down to your GTM implementation. The code to fire off the event looks correct, but I can’t check your exact GTM settings. Could you post screenshots of it here?

Hello,

I will post here screenshots of the tag and trigger configurations.

Tag configuration

Trigger configuration

The code and settings seems good to me / should work like that.

I went to check the page / link you shared but the page seems to be deleted. The form in the footer seems not to be made by our plugin.

Do you still need help with this? Can you share a link to where we can see the form with the tracking code?

Thanks

You can see the form on this page.

This is the form:

<script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">window.dojoRequire(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us17.list-manage.com","uuid":"cac3833bc8f29c953b629f047","lid":"769558f68a","uniqueMethods":true}) })</script>
<script type="text/javascript">
mc4wp.forms.on('subscribed', function(form) {
	//GTM Data Layer push
	window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event' : 'Sign-up', 'name' : form.name + ' ID: ' + form.id });
});
</script>

And this is the shortcode I use on the page I have linked to above: [mc4wp_form id="14954"]

Note that I am not using Boxzilla anymore, since it appears pop-up forms also work without.

The form I see in the popup on the right bottom is not created with our plugin. It seems to be a MailChimp embedded form.

Or am I looking at the wrong form / is there another form on this page that I overlooked?

?Thanks for letting us know.

No, this isn’t the good form. You can see it on this page: this is not the form at the bottom; it’s a pop-up form. It doesn’t seem to work on Firefox because Mailchimp tracks emails and Firefox blocks trackers. So I suggest you visit this page on Google Chrome.

Hi,

The pop-up form is created using MailChimp.com’s code. Have you changed it?

No, I haven’t changed it.

Here it is:

<script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/unique-methods/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">window.dojoRequire(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us17.list-manage.com","uuid":"cac3833bc8f29c953b629f047","lid":"769558f68a","uniqueMethods":true}) })</script>
<script type="text/javascript">
mc4wp.forms.on('subscribed', function(form) {
	//GTM Data Layer push
	window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event' : 'Sign-up', 'name' : form.name + ' ID: ' + form.id });
});
</script>

Hello,

I am not able to see a form created using our plugin on this page https://www.belram.be/2018/10/11/cpr-cables/.

Have you tried to view the page in Chrome and wait 5 seconds? Mailchimp popup forms don’t work on Firefox because it’s blocking Mailchimp’s tracking code.

Hello,

Please note that the form in your pop-up is not created with our plugin. Please see the screenshot at https://www.dropbox.com/s/6937wqahmaai2fc/Screenshot%202019-01-02%2015.51.54.png?dl=0. I assume you are referring to this form.

This form is created with MailChimp.com. We are a different company “Ibericode” which had made the plugin “MailChimp for WordPress”.

The code we are sharing with you works only when you use a form created with our plugin.

Alright, thank you.