Great plugin. Thorough and helpful support!

@itsmefti

Hi mate,

Apologies for the delay. To receive support more efficiently, could you please send us a direct message on our Facebook page?

https://www.facebook.com/quadlayers

We inform you that for some reason the answer was not published, please check our screenshot: https://snipboard.io/hO8rQg.jpg

You can see the alert “slow down, you move too fast”


Best regards, QuadLayers Support Team.

• This reply was modified 2 months, 3 weeks ago by jmatiasmastro.

@itsmefti

Hi Iftkhar,

We have conducted some tests on your site and noticed that the issue is resolved when activating the default WordPress theme (Storefront). Our plugin relies on default WordPress locations for positioning items within the brand archive page. If your installed theme does not include these locations or does not support them in its code, this can result in the issue you’re experiencing. Unfortunately, this is beyond the control of our plugin and depends solely on the theme’s code.

Please check our test results:

Theme: https://snipboard.io/7d0Pqk.jpg

Banner Position: https://snipboard.io/9x1E0H.jpg

Frontend: https://snipboard.io/QRc3Zf.jpg

Additionally, given the impact of reviews on our plugin’s success, we would greatly appreciate it if you could reconsider the rating you left. Your feedback is valuable to us, and we are committed to improving our service.

Best regards, QuadLayers Support Team.

@itsmefti Hi mate, we noticed you modified the review, but it looks like the star rating wasn’t updated. Could you please rectify that?

Best regards, QuadLayers Support Team.