Where to choose format for per-post notifications email

  • thuys

    (@thuys)


    2 months ago

    After I send email preview, my inbox receives 4 emails (for one post) corresponding to 4 formats that Subscribe2 can generate:

    • plaintext excerpt.
    • plaintext full post
    • HTML excerpt
    • HTML full post.

    Why is that? I suppose to receive only one email for one post, with pre-defined format. I do not find where to config which format to go with which type of email.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Al Rubyat

    (@rubyat13)

    Hi @thuys ,

    It looks like the issue might be due to the plugin settings or a conflict. Typically, you should receive only one email per post in the selected format.

    Please check the Subscribe2 settings to ensure that only your preferred format is selected for sending emails. If the issue persists, try disabling other plugins to rule out conflicts or check for any available updates to Subscribe2.

    Thanks

    But isn’t that standard behaviour for the email preview? That enables the sender to see how different recipients might view it, depending on their own preferences.

    That’s what I get, anyway when I trigger a preview. 4 emails in those formats.

    Ellie

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