Where's the download link?

Go to this link:
https://wpeffects.com/amazing-hover-effects-pro-download/

Then fill in the code you got in your email.

That should work.

Cheers

I have done that too for my clients purchase and also he did that from his IP address but we get: Wrong Password! message on the link: https://wpeffects.com/amazing-hover-effects-pro-download/

Are you sure you’re using the right code?
Make sure you are using the Product id code. Not the order id.