• Hi, I’m trying to download the new reviews, and it stopped recognizing my restaurant OpenTable page. I tried disconnecting and reconnecting, clearing the cache, nothing helps, I’m getting the following error:

    “While downloading the reviews, we noticed that your connected page is not found. If it really exists, please contact us to resolve the issue or try connect it again.”

    URL: https://patisserieboissiere.com
    MySQL Version: 8.0.34
    WP Table Prefix: wp_3h0xkx52kr_
    WP Version: 6.7.1
    Server Name: patisserieboissiere.com
    Cookie Domain: patisserieboissiere.com
    cURL Version: 8.9.1
    SSL Version: OpenSSL/3.1.7
    CSS path: /var/www/wp-content/uploads/trustindex-opentable-widget.css
    PHP Info:
    Version: 8.0.30.4
    Memory Usage: 14.33MB
    Memory Limit: 1024M
    Max Upload Size: 100M
    Max Post Size: 100M
    Allow URL fopen: On
    Allow URL Include: Off
    Display Errors: Off
    Max Script Execution Time: 300 seconds
    WP_HTTP_BLOCK_EXTERNAL: not defined
    WP_ACCESSIBLE_HOSTS: not defined
    Plugin: Widgets for Opentable Reviews
    Plugin Version: 12.5
    Options:
    active: 1
    page-details: {
    "id": "r\/patisserie-boissiere-restaurant-carmel-by-the-sea"
    }
    subscription-id:
    proxy-check:
    style-id:
    review-content:
    filter:
    scss-set:
    lang: en
    no-rating-text:
    dateformat:
    rate-us-feedback:
    verified-icon:
    enable-animation:
    show-arrows:
    show-reviewers-photo:
    download-timestamp: 1737823693
    widget-setted-up:
    disable-font:
    show-logos:
    show-stars:
    load-css-inline:
    align:
    review-text-mode:
    floating-desktop-open:
    floating-mobile-open:
    amp-hidden-notification:
    review-download-token:
    review-download-inprogress: error
    review-download-request-id: 631b83380198g522
    review-download-modal: 0
    review-download-is-connecting:
    review-download-is-failed:
    review-manual-download: 0
    reply-generated:
    instagram-promo-opened:
    footer-filter-text:
    show-header-button:
    reviews-load-more:
    activation-redirect:
    notifications: {
    "not-using-no-connection": {
    "timestamp": 1737046028,
    "active": false,
    "do-check": false
    },
    "rate-us": {
    "active": true,
    "timestamp": 1724504125,
    "hidden": true
    },
    "not-using-no-widget": {
    "active": true,
    "timestamp": 1736966875
    },
    "review-download-available": {
    "active": false,
    "do-check": true
    },
    "review-download-finished": {
    "active": true
    }
    }
    top-rated-type:
    top-rated-date:
    show-review-replies:
    verified-by-trustindex:
    cdn-version-control: {
    "feed-css": "1.0",
    "widget-css": "3.3",
    "widget-html": "2.3.1",
    "last-saved-at": 1736615315
    }
    version-control: {
    "update-version-check": "12.5",
    "widget-css": "3.3",
    "widget-html": "2.3.1"
    }
    preview:

    Reviews: []

    CSS:

    Active Theme: Hello Elementor 3.2.1
    Plugins:
    Asset CleanUp: Page Speed Booster (1.4 - active)
    Autoptimize (3.1.13 - active)
    Duplicate Page (4.5.4 - active)
    Elementor (3.26.4 - active)
    Enable Media Replace (4.1.5 - active)
    Force Regenerate Thumbnails (2.2.1 - active)
    Health Check & Troubleshooting (1.7.1 - active)
    Redirection (5.5.1 - active)
    Site Kit by Google (1.144.0 - active)
    UpdraftPlus - Backup/Restore (1.25.1 - active)
    Widgets for Google Reviews (12.5 - active)
    Widgets for Opentable Reviews (12.5 - active)
    Widgets for Yelp Reviews (12.5 - active)
    WP .htaccess Editor (1.72 - active)
    WPCode Lite (2.2.5 - active)
    WP File Manager (8.0.1 - active)
    WP Tripadvisor Review Widgets (12.5 - active)
    Yoast SEO (24.2 - active)
    Yoast Test Helper (1.18 - active)

    The page I need help with: [log in to see the link]

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