White account/members screen on login

  • Resolved jet333

    (@jet333)


    1 year, 8 months ago

    This has only been happening in the past week, I have updated twice recently – the issue was first noticed after the first update. Currently on version 1.6.6

    I cleared the dynamic cache in the hosts site since updating Masteriyo, and the issue is still present. I am unable to see any courses.
    We are using Divi theme.

    • This topic was modified 1 year, 8 months ago by jet333.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aashil Bijukshe

    (@lihsaa)

    Hello @jet333

    We will look through this on our side and let you know. Also, which cache plugins are you using on your site?

    Thanks.

    Thread Starter jet333

    (@jet333)

    Thank you. No plugin for this. We host with Siteground so are using their own ‘Supercache’ sweep function.

    Plugin Support Aashil Bijukshe

    (@lihsaa)

    Hello @jet333

    It seems like the issue occur due to the minification of the JS file which was already minified. Can you please verify if minify JS files is enable in your siteground setting? (For ref: https://prnt.sc/IutfoIBpWH7P) see this. If it is enabled, try disabling it and see if the issue is resolved.

    Thank You

    Thread Starter jet333

    (@jet333)

    Yes!! That was selected and now it’s not –
    The account is working now!
    Thank you so much @lihsaa ??????

    • This reply was modified 1 year, 8 months ago by jet333.
Viewing 4 replies - 1 through 4 (of 4 total)
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