white page

Probably due to Revolution Slider plugin. I disabled that one and now it works…

Hi,

I’m sort of having the same problem. I’ve just upgraded to Premium and all I get is a blank page. I pasted the shortcode into the page I want the catalog display, but it simply shows the search engine. No items. When I address to Categories, says there are no items included (which is not true).

I need to reset this plugin. I had to delete my previous catalogue and seems it’s meddling with data. I want to fresh restart.

PS: I want a tabbed layout (apparently already ticked).

Please help me out!

Hi tcn,

It sounds like you’re having a slightly different issue. Would you be able to post a link so that we can take a look? Just to confirm, are you using the latest version of the plugin or an earlier version?

Hello,

I’m using the latest version as far as I know (3.5.22).

Any chance you could post a link? Someone else had a similar issue a few days back, where the catalogue would load correctly at first, but then would go blank after filtering, is that the same issue you’re experiencing?

The problem I had previously was already fixed. Human error. But now I’m having some trouble to show product descriptions. It shows nothing at all, even though when there’s a description.

Hi tcn,

What do you currently have in the “Slug” field for that product? It should be something like “itil-expert-fast-track”.

Indeed, it’s already included in the field. The slug shows the whole URL (maybe this is the problem?).

Hi tcm,

I’m a little confused by what you mean about it already being included. The slug should only be something like the lower case of the product name with dashes replacing spaces, the plugin will add the rest of the URL.

Hi,

Seems that it was a human error again. I mistyped the slug. Thank you.