At first, thank you for choosing our theme and service.
Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.
Kind Regards
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