white page after activation

  • Resolved basix86

    (@basix86)


    5 years, 6 months ago

    Hi, I would want to use your plugin but after the activation of complianz plugin the the wordpress page stop to working (I see only a white page).

    I have tried to:
    – uninstall and reinstall the plugin
    – reset settings button in the plugin page
    – reconfigure plugin with wizard
    – change browser
    but nothing.

    I have tried to export the wordpress to my local machine and locally the plugin works.

    I have not other ideas. Can you help me?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Can you add the following to your wp-config.php:

    define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);
define('WP_DEBUG_LOG',     true);

    Then activate the plugin? Then you should see the PHP errors on your screen. You will also get a log file of PHP errors in wp-content/debug.log.

    If you post the errors here we can take a look.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    Did manage to insert the log statements? If you want you can also contact us directly at https://complianz.io/support

    Thread Starter basix86

    (@basix86)

    Sorry to my late, but I wasn’t at home.

    I have found intersting info into debug log.
    I think that there are a problem or incomability with plugin Google Fonts Typography.
    I have deactivate this plugin and now Complianz seems to work correctly

    [09-Sep-2019 19:23:41 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 36864 bytes) in /home/swingfreaks/public_html/new/wp-content/plugins/olympus-google-fonts/includes/functions.php on line 199

    • This reply was modified 5 years, 6 months ago by basix86.
    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    This means your site is running low on memory. You will probably experience this issue with every plugin you install now.

    You can try adding
    define( 'WP_MEMORY_LIMIT', '256M' );

    To you wp-config.php. This often helps. If not, you can contact your hosting company to see if they can increase the memory limit.

    Sorry but I get notifications via email even to discussions (like this one), to which I am not registered

    Thread Starter basix86

    (@basix86)

    @rogierlankhorst thanks! I have solved with

    define( 'WP_MEMORY_LIMIT', '256M' );

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    @basix86, great, glad to hear it’s solved!

    @quadcore you have probably clicked the “subscribe to this plugin” button at the top of the support page.

    Yes probable, but now I can’t find how to go back. Can you help me please?

    Yes probable, but now I can’t find how to go back. Can you help me please?

    Plugin Author Aert Hulsebos

    (@aahulsebos)

    Hi @quadcore,

    We can’t unsubscribe or unfavorite you from the plugin,

    Maybe try CMD-F or CTRL-F on this page and search for favorite or subscribe and see if you have favorited or subscribed to the thread.

    Hope this helps!

Viewing 10 replies - 1 through 10 (of 10 total)
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