White Page-me too

  • Resolved deflorence

    (@deflorence)


    13 years, 10 months ago

    White page issue on login in, suddenly, with WP 3.01 & WP 3.04 on 2 of my sites, both with different plugin configurations. Both sites use 2 different hand made themes, which have been working fine for the last 2 years. The sites display fine, it’s only the in the backend that I get the white page issue.

    Did the standard solution, renaming the Plugins & theme’s folders to something else, so that all the plugins would be disactivated and WP would revert to the Twentyten theme.

    This didn’t work but by accident, I discovered this way to get into the backend:

    1)after the first time I get a white page, I keep that page in the browser, then via FTP rename both Plugins & theme folders.

    2)I do a BACK in the browser, re-enter my pass, and then I get to the Admin page.

    Once inside, with ALL plugins disabled and Twentyten theme running, the white page issue persists when:

    1)Activating/Disactivating a plugin. I get a white page with the following 3 characters in the upper left hand corner: ???.

    2)When filtering articles by categories.

    3)Loging out (using WP Logout button, NOT by closing the browser). Here is the part url of that white page: wp-login.php?action=logout&_wpnonce=d74c0881ee

    For 1), doing a Back then refreshing the page in the browser displays correctly the Extensions page.

    I have re-loaded brand WP new installation files, and updated all the 8 keys in wp-config.php, but to no avail.

    All suggestions welcome!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator keesiemeijer

    (@keesiemeijer)

    the “???” problem is that you are using an editor that saves your files as UTF-8 with BOM (Byte Order Mark). Probably through the options interface of your editor you can change it.

    read this: https://www.ads-software.com/support/topic/cant-login-white-screen
    and this: https://chimpy.wordpress.com/2010/04/07/dropping-the-bom/

    See if the problem still exists with all plugins activated and on a freshly downloaded (or not edited) twentyten theme.
    Or did you also edit plugins?

    Thread Starter deflorence

    (@deflorence)

    Seemed to have been the issue indeed. I used Notepad++ to re-encode all the theme files in UTF-8 without BOM, after reading the Chimpy page, and all the issues described in my original post are gone.

    I normally use UTF-8 as I am French and sometimes have french words with accents in my themes. I had never paid attention to the BOM parameter in Notepad++.

    Merci beaucoup, and I will mark this topic as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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