I’m having a similar problem that I just noticed yesterday. At first, I thought maybe someone hacked into BlueHost so I changed my password. My website, https://www.angelfiredesigns.com, goes to just a blank white page. I’m using WP.org, installed through BlueHost. I’m using the Virtue Premium theme from Kadence. I can’t even disable the plug-ins because every time I try to go to a different option, the entire site goes blank.
As for using the WP admin, I am able to log in but then, after I go to one of the menu options on the left, such as update my plug-ins, it won’t update and if I try to go to another option, it goes to a blank white page. At one point, it landed on my subscriber list page but when I went to the 2nd page of that list, it went blank.
If I try to access “WordPress Tools” in BlueHost, I can see all my account options but if I click on the link “login” to my site, it goes blank, with a super long URL that starts WP-admin but then goes on with code that I have never seen.
I have tried to contact BH with no luck. They used to answer the phone quickly and were very helpful but I’ve been on hold, waiting for someone to answer the line, for over 15 minutes 3 times. I haven’t even bothered to try the chat option and I’m hoping that you might have some insight.
I have my site backed up with Site Backup Pro in BH and also I use UpDraft Plus to backup to GoogleDrive. The last backup was on October 20 and I don’t know why it quit but that may be when the trouble started as I was in China from the 11th to the 19th and then traveling back east so I hadn’t looked at my site since about the 14th.
I use WP.com for the wp-admin and Askimet spam filtering but that page tells me that my site can’t be accessed.
Do I need to completely delete my site and reinstall my backup?