Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Khang Minh

    (@oddoneout)

    Hi,

    Most of the time a blank page indicates a server error. I suspect that there are some incompatibility between the Minify library and your server.

    Can you check your server’s error log to see if there’s anything useful there? What is the PHP version you’re using?

    Thread Starter aquadecor

    (@aquadecor)

    1. Unfortunately my error log does not display any error.
    2. PHP version 5.2.17

    Thread Starter aquadecor

    (@aquadecor)

    I reactivated the plugin and return with other specifications:
    1. Only if I want to open my homepage shows a blank page. Other pages open fine.
    2. As used woocommerce plugin I noticed disorders presenting product pages.
    If something will give help and links to my site (www.aquadecor.ro).

    Plugin Author Khang Minh

    (@oddoneout)

    Is this a live website or a development one? If possible please reactivate the plugin so I can see what’s wrong.

    The homepage seems to consist of a single gallery right?

    Also if possible I would like to have a list of all plugins you’re using. Thank you.

    Thread Starter aquadecor

    (@aquadecor)

    First I apologize for the delay in response and many thanks for efficiency.
    As to the question:
    1. List of plug-ins is: Akismet, All in one Favicon, AWD Weight / Country Shipping, Better WP Security Block Bad Queries (BBQ), Currency Converter, Fast Secure Contact Form, Google Language Translator, Hello Dolly, Hyper Cache, mb.miniAudioPlayer, P3 (Plugin Performance Profiler) Scroll to Top Button, Shareaholic, Very Simple Sitemap, Viper’s Video Quicktags, WooCommerce, WooCommerce Admin Bar Addition, Custom Product Tabs Lite WooCommerce, WooCommerce Print Invoices & Delivery Notes, WordPress SEO, WP Smush.it, Wptouch Mobile Plugin and Newsletters Wysija.
    2. Yes, my website is a complete online store and the first page is an image gallery.
    3. I installed the plugin again and again the same blank page appears (before I had w3 total cache instead of hyper cache ).

    P. S. Sorry for automatic translation.

    Plugin Author Khang Minh

    (@oddoneout)

    What plugin are you using to create the image gallery or is it coming from the theme? It could be a conflict with the theme or Woo Commerce.

    If possible please contact me via https://betterwp.net/contact/ and we will discuss further there. I might need to take a look at your theme to see what’s wrong.

    Turn on WP-Debug – whenever you have a white screen there should be an error, but if WPDebug is disabled you wont see the error so you can’t let people know how to help.

    https://codex.www.ads-software.com/WP_DEBUG

Viewing 7 replies - 1 through 7 (of 7 total)
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