White Screen

  • Resolved gilesholder

    (@gilesholder)


    4 years ago

    Since todays latest update all of my sites running BeTheme and your plugin now display as a white page (white screen of death). Disabling your plugin manually via CPanel fixes this. Guess you have an issue with the latest update.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter gilesholder

    (@gilesholder)

    Just checked another site that does not use BeTheme and that works fine. So think it may be a conflict.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @gilesholder

    Please provide your site URL

    Regards,
    Stanimir

    Thread Starter gilesholder

    (@gilesholder)

    I am having to roll back manually to the previous version to fix.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Marking this as solved. If you require assistance, please provide your site URL and open another thread.

    ewebfactory

    (@ewebfactory)

    Hi, I update this morning to Version: 5.7.7.
    My site is with WP 5.5.3 and theme OceanWP.
    When I’m logged, I see my site.
    If I log out, I see blank screen.
    I disable SG Optimizer

    Thread Starter gilesholder

    (@gilesholder)

    Actually, it’s the same for me. Not just one theme. If I am logged in it works if not its white screen of death.

    See here: https://www.austinhawk.co.uk

    I was on this site this morning before the update and all worked. After update not working. Please fix ASAP as this has broken 150+ of my client sites.

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    We’ve released version 5.7.8, which fixes the issue.

    Please update!

    Regards,
    Stanimir

    Thread Starter gilesholder

    (@gilesholder)

    Latest update indeed fixes the issue and white screen has now gone. Thank you.

    stephenzhao

    (@stephenzhao)

    Version 5.7.9 caused this plugin page white screen and broke sitemaps index too.

Viewing 9 replies - 1 through 9 (of 9 total)
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