White Screen after tweaking functions.php file

  • Resolved nscullion

    (@nscullion)


    11 years, 3 months ago

    I hope you can help me. I was working on a website yesterday and trying to address the problem with the ajax calendar. I was getting an alert that magic quotes was set to active and this causes formatting errors in the calendar. Website visitors from other computers were not able to open the event details so I tried to fix this.

    The instructions on the forum, which the wordpress alert message directed me to, said to add a line of code into the functions.php file. I did this, updated, checked the site and nothing had changed. Then I went back, removed the line, updated and that’s where things went wrong. The page loaded as a blank white screen, no admin panel, etc.

    I have downloaded filezilla to try to access the wordpress site and delete and re-upload the theme, but I am having problems with logging in. I have typed ‘openarts.net’ into the host field, and the wordpress admin panel username and password into the username and password fields. This doesn’t seem to be working. These were the correct parameters for accessing the admin panel of our site. Is this what I am meant to be using or is there a different FTP username and password?

    Am I doing the right thing here to get back into my site?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Can you check whether display_errors is on from phpinfo()? Blank white screen usually happens when you upload a broken PHP code and display_errors is off. The system cannot show the errors since display_errors is off so all you get is a blank white screen.

    FTP and WordPress admin panel login informations (username/password) are 99.9% different. I suggest you to contact your hosting provider to get your FTP information. They may have already sent it to your email, so check your inbox before.

    Yes, you are doing the right thing to get back into your website. Re-uploading the working theme will get back your website.

    Thread Starter nscullion

    (@nscullion)

    Hi, I’ve just fixed this myself. Yes, the PHP username and password were different from the wp admin panel ones. I knew where the error was in the functions.php file, so i just used filezilla to open it, remove the extra pieces of code, and save. And i went back and checked the website and it’s fixed. Thanks for the reply though!

    You’re welcome. Do not forget to flag the topic as “resolved” from the right side.

Viewing 3 replies - 1 through 3 (of 3 total)
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