white screen after update

  • Resolved jpstudiodesigns

    (@jessicapschultz)


    6 years, 4 months ago

    the last couple times I tried to update your plugin, today and a few months ago, I got the white screen of death after the update. I am running php 5.6 on apache Hostmonster shared server. I also have responsive slideshow, Supermap, and terms installed and have not updated those yet.

    Any clue?
    I have reverted back to older version.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jpstudiodesigns

    (@jessicapschultz)

    ps, I tried to update slideshow and after update, the images on property pages just showed a red animated loader gif and did not load and error on update page:

    WP-Property: Responsive Slideshow is not active due to following errors:
    The following plugin needs to be updated to its latest version to ensure maximum compatibility with WP-Property: Responsive Slideshow: WP-Property.

    It showed as active on the the plugins page and also up to date but did not work.

    so I reverted that plugin as well.

    Plugin Contributor MariaKravchenko

    (@mariakravchenko)

    Hello.

    Please mention which versions of plugins did you have while having a blank screen or error. I mean probably you updated WP-Property and didn’t update Terms? Can you enable debug mode and on your blank screen will appear an error which will tell where is the issue.

    Here are the latest versions which we have:
    WP-Property 2.3.8
    WP-Property Responsive Slideshow 1.1.2
    Pay attention to terms add-on and try to update that first, latest version 1.1.1
    WP-property Supermap 4.0.6

    Try to update them all to the latest version.

    Let me know how that goes.

    Regards.

    Thread Starter jpstudiodesigns

    (@jessicapschultz)

    my current Version 2.2.0.6
    terms current Version 1.0.2

    I updated the terms plugin and it is fine now, I updated property plugin successfully. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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