White Screen after Updating to Save Changes

  • Resolved jhazzi

    (@jhazzi)


    8 years, 7 months ago

    When I installed WordPress, I was told I had an .htaccess that had to be deleted or to select “overwrite” and I selected overwrite – installation successful. (Thought I’d share that first.)

    When I save changes after an edit, the page never fully reloads. It happened after I added a new theme, xml file and txt file, too. When editing a post, and update is clicked, I have to hit the back key in my browser. It gives me a message that my browser shows something different than shown on the actual edit page and to click “restore backup.” I click that and “update” and all changes are saved. BUT, I still have to hit the back key in my browser to go back to the dashboard.

    All plugins show up to date.
    I’m not familiar with WP much. I do need help.
    Any suggestions? I checked wp-admin for htaccess and didn’t find it. Not sure if that’s a problem but other WP sites do not have it either and I’m not having this problem.

    Please tell me what you need to help me out. I’m grateful.

    Regards,
    Jhazzi

Viewing 5 replies - 1 through 5 (of 5 total)

  • So this happens regardless of the theme you’re using? Did you try one of the default WordPress themes or without plugins?

    At this stage, it’s a bit hard to tell where the exact issue is, but there are a few things you can do to find out. First thing I would do is enable WP_Debug (https://codex.www.ads-software.com/Editing_wp-config.php#Debug) and try to reproduce the issue. This should give you at least an error message of some kind.

    Thread Starter jhazzi

    (@jhazzi)

    Jeff,

    Thank you so very much for the reply.

    I tried with another theme and deactivated all plugins and the problem is still present.

    I have enabled DeBug in wp-config.php.

    I tried to edit a post. I changed one word from “Why” to “Try” and clicked update.

    I received these error messages:

    Warning: Cannot modify header information – headers already sent by (output started at /home/XXXXXX/public_html/domain.com/wp-content/themes/themename/inc/portfolio/portfolio-post-type.php:2) in /home/XXXXX/public_html/domain.com/wp-admin/post.php on line 197

    Warning: Cannot modify header information – headers already sent by (output started at /home/XXXXXX/public_html/domain.com/wp-content/themes/themename/inc/portfolio/portfolio-post-type.php:2) in /home/XXXXXX/public_html/domain.com/wp-includes/pluggable.php on line 1171

    Does this help you to help me?

    My best,
    Jhazzi

    Thread Starter jhazzi

    (@jhazzi)

    Jeff,

    I repeated my steps.
    Chose a different template and not having the issue.
    Works fine with plugins activated, as well. (I only have 3).

    I will contact the developer to see if they can sort it out for me.
    If, however, you can determine the problem with what was previously posted, I’d like that very much! *chuckle*

    You were kind to help. I’m more familiar with Joomla.
    If I ever need help again, I hope you’re around.
    Enjoy the weekend!

    Kindest regards,
    Jhazzi

    It does look like the theme is doing something weird there yeah.

    Without looking at the theme’s code I can’t say what it is you’d need to do to actually fix this though. But presumably it has to do with a custom portfolio post type. It may be hooking into save_post weird and producing some output too early.

    Contacting the developer would be the way to go, they should be able to resolve this for you. ??

    Thread Starter jhazzi

    (@jhazzi)

    Thanks, Jeff.
    I’m waiting to hear from the developer.

    ??

Viewing 5 replies - 1 through 5 (of 5 total)
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