white screen backoffice

  • marcvanderputten

    (@marcvanderputten)


    3 months ago

    The website has recently been migrated by the hosting company. The migration went wrong, the website was gone. The hosting company manage to recover the site, but now I cannot reach the wp-admin page. After login, i get a http 500 error.

    The page I need help with: [log in to see the link]

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  • threadi

    (@threadi)

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

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