White screen Freesoul Deactivate Plugins option

  • Resolved Vu Tru So

    (@vutruso)


    3 months, 2 weeks ago

    White screen when accessing the Freesoul Deactivate Plugins installation page

    After activation, access the plugin settings https://prnt.sc/u78uU-o79fSh

    wp-core version: 6.5.5
    site_language: vi
    user_language: vi
    timezone: +07:00
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 172
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /home/qbizmecf/public_html
    wordpress_size: 1,05 GB (1127676518 bytes)
    uploads_path: /home/qbizmecf/public_html/wp-content/uploads
    uploads_size: 2,46 GB (2643483288 bytes)
    themes_path: /home/qbizmecf/public_html/wp-content/themes
    themes_size: 4,13 MB (4326794 bytes)
    plugins_path: /home/qbizmecf/public_html/wp-content/plugins
    plugins_size: 221,08 MB (231824342 bytes)
    database_size: 120,58 MB (126435328 bytes)
    total_size: 3,85 GB (4133746270 bytes) wp-dropins (3)

    advanced-cache.php: true
    maintenance.php: true
    object-cache.php: true wp-active-theme

    name: GeneratePress Child (generatepress-child)
    version: 3.3.0.1687920418
    author: Tom Usborne
    author_website: https://tomusborne.com
    parent_theme: GeneratePress (generatepress)
    theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, post-thumbnails, post-formats, woocommerce, title-tag, html5, customize-selective-refresh-widgets, align-wide, responsive-embeds, editor-color-palette, custom-logo, menus, editor-styles, editor-style, widgets
    theme_path: /home/qbizmecf/public_html/wp-content/themes/generatepress-child
    auto_update: T?t wp-parent-theme

    name: GeneratePress (generatepress)
    version: 3.4.0
    author: Tom Usborne
    author_website: https://tomusborne.com
    theme_path: /home/qbizmecf/public_html/wp-content/themes/generatepress
    auto_update: T?t wp-themes-inactive (2)

    Twenty Nineteen: version: 2.8, author: Nhóm Phát Tri?n WordPress, T?t t? ??ng c?p nh?t
    Twenty Twenty-Four: version: 1.1, author: the WordPress team, T?t t? ??ng c?p nh?t wp-mu-plugins (2)

    freesoul deactivate plugins [fdp]: version: 2.2.5, author: Jose Mortellaro
    Index WP MySQL For Speed Upgrade Filter for mu-plugins.: author: (undefined), version: 1.4.18 wp-plugins-active (51)

    404 to 301 - Redirect, Log and Notify 404 Errors: version: 3.1.4, author: Joel James, T?t t? ??ng c?p nh?t
    Advanced Database Cleaner PRO: version: 3.2.9, author: Younes JFR., T?t t? ??ng c?p nh?t
    All In One WP Security: version: 5.3.1, author: All In One WP Security & Firewall Team, T?t t? ??ng c?p nh?t
    Bulk Post Update Date: version: 1.5.0, author: Atiq Samtia, T?t t? ??ng c?p nh?t
    CF7 Google Sheet Connector: version: 5.0.12, author: GSheetConnector, T?t t? ??ng c?p nh?t
    CF7 Skins for Contact Form 7: version: 2.6.3, author: Neil Murray, T?t t? ??ng c?p nh?t
    Conditional Blocks: version: 3.1.1, author: Conditional Blocks, T?t t? ??ng c?p nh?t
    Contact Form 7: version: 5.9.6, author: Takayuki Miyoshi, T?t t? ??ng c?p nh?t
    Contact Form 7 - Dynamic Text Extension: version: 4.4.2, author: AuRise Creative, SevenSpark, T?t t? ??ng c?p nh?t
    Contact Form 7 Modules: Hidden Fields: version: 2.0.2, author: Katz Web Services, Inc., T?t t? ??ng c?p nh?t
    Contact Form 7 Shortcode Enabler: version: 1.1, author: Tobias Zimpel (TZ Media), T?t t? ??ng c?p nh?t
    Contact Form CFDB7: version: 1.2.7, author: Arshid, T?t t? ??ng c?p nh?t
    Countdown Block: version: 1.2.8, author: WPDeveloper, T?t t? ??ng c?p nh?t
    Country & Phone Field Contact Form 7: version: 2.4.9, author: Narinder Singh Bisht, T?t t? ??ng c?p nh?t
    Easy Table of Contents: version: 2.0.67.1, author: Magazine3, T? ??ng c?p nh?t ?? ???c b?t
    Export All URLs: version: 4.7.1, author: Atlas Gondal, T?t t? ??ng c?p nh?t
    Facebook Chat Plugin - Live Chat Plugin for WordPress: version: 2.5, author: Meta, T?t t? ??ng c?p nh?t
    Freesoul Deactivate Plugins: version: 2.2.5, author: Jose Mortellaro, T?t t? ??ng c?p nh?t
    GenerateBlocks: version: 1.9.1, author: Tom Usborne, T?t t? ??ng c?p nh?t
    Getwid: version: 2.0.10, author: MotoPress, T?t t? ??ng c?p nh?t
    GP Premium: version: 2.4.1, author: Tom Usborne, T?t t? ??ng c?p nh?t
    Head, Footer and Post Injections: version: 3.2.8, author: Stefano Lissa, T?t t? ??ng c?p nh?t
    Index WP MySQL For Speed: version: 1.4.18, author: Oliver Jones, Rick James, T?t t? ??ng c?p nh?t
    Innozilla Skins for Contact Form 7: version: 1.1.5, author: Innozilla, T?t t? ??ng c?p nh?t
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    Kadence Blocks – Gutenberg Blocks for Page Builder Features: version: 3.2.48, author: Kadence WP, T?t t? ??ng c?p nh?t
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    Rank Math SEO: version: 1.0.222, author: Rank Math, T? ??ng c?p nh?t ?? ???c b?t
    Rank Math SEO PRO: version: 3.0.65, author: Rank Math, T? ??ng c?p nh?t ?? ???c b?t
    Redirection: version: 5.4.2, author: John Godley, T?t t? ??ng c?p nh?t
    Redirection for Contact Form 7: version: 3.1.7, author: Themeisle, T?t t? ??ng c?p nh?t
    Restricted Site Access: version: 7.5.0, author: 10up, T?t t? ??ng c?p nh?t
    Shortcodes Ultimate: version: 7.1.8, author: Vova Anokhin, T?t t? ??ng c?p nh?t
    Smart Slider 3: version: 3.5.1.23, author: Nextend, T?t t? ??ng c?p nh?t
    Stackable - Gutenberg Blocks: version: 3.13.2, author: Gambit Technologies, Inc, T?t t? ??ng c?p nh?t
    TablePress: version: 2.3.2, author: Tobias B?thge, T?t t? ??ng c?p nh?t
    The Plus Addons for Block Editor: version: 3.3.2, author: POSIMYTH, T?t t? ??ng c?p nh?t
    Timeline Block: version: 1.6.2, author: Cool Plugins, T?t t? ??ng c?p nh?t
    Ultimate Blocks: version: 3.2.0, author: Ultimate Blocks, T?t t? ??ng c?p nh?t
    Ultimate Member: version: 2.8.6, author: Ultimate Member, T?t t? ??ng c?p nh?t
    Ultimate Posts Widget: version: 2.3.1, author: Clever Widgets, T?t t? ??ng c?p nh?t
    WP Armour - Honeypot Anti Spam: version: 2.2.01, author: Dnesscarkey, T?t t? ??ng c?p nh?t
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    WP Job Manager: version: 2.3.0, author: Automattic, T?t t? ??ng c?p nh?t
    WP Mail SMTP: version: 4.0.1, author: WP Mail SMTP, T?t t? ??ng c?p nh?t
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    Schema Pro: version: 2.7.10, author: Brainstorm Force, T?t t? ??ng c?p nh?t
    WPCode Lite: version: 2.1.14, author: WPCode, T?t t? ??ng c?p nh?t wp-media








Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jose

    (@giuse)

    Hi @vutruso

    I suggest you to add these lines of code in wp-config.php before the comment /* That’s all, stop editing! Happy publishing. */:

    if ( ! defined( 'WP_DEBUG' ) ) {
    	define( 'WP_DEBUG', true );
    	define( 'WP_DEBUG_DISPLAY', false );
    	define( 'WP_DEBUG_LOG', true );
    }

    If you already see something like this:

    if ( ! defined( 'WP_DEBUG' ) ) {
    	define( 'WP_DEBUG', false );
    }

    replace it with the suggested lines of code.

    Then go again to the FDP settings page, and let me know the errors that you find in wp-content/debug.log.

    Have a great day!

    Jose

    Thread Starter Vu Tru So

    (@vutruso)

    There are no error messages related to Freesoul Deactivate

    [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $value declared before required parameter $tag is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/contact-form-7-modules/hidden.php on line 211 [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $appApiKey declared before required parameter $config is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 569 [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $apiKey declared before required parameter $config is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 569 [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $apiKey declared before required parameter $webhookURL is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 634 [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $config declared before required parameter $webhookURL is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 634 [06-Jul-2024 10:04:14 UTC] PHP Deprecated: Optional parameter $productID declared before required parameter $qty is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 1515 [06-Jul-2024 10:05:03 UTC] PHP Notice: Function WP_Scripts::localize ???c g?i kh?ng chính xác. Tham s? $l10n ph?i là m?ng. ?? g?i d? li?u kh?ng có ki?u c? ??nh, vui lòng s? d?ng hàm wp_add_inline_script(). Vui lòng xem <a>H??ng d?n Debug trong WordPress</a> ?? bi?t thêm th?ng tin. (Th?ng ?i?p này ?? ???c thêm vào trong phiên b?n 5.7.0.) in /home/qbizmecf/public_html/wp-includes/functions.php on line 6078 [06-Jul-2024 10:05:50 UTC] PHP Deprecated: Optional parameter $value declared before required parameter $tag is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/contact-form-7-modules/hidden.php on line 211 [06-Jul-2024 10:05:51 UTC] PHP Deprecated: Optional parameter $appApiKey declared before required parameter $config is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 569 [06-Jul-2024 10:05:51 UTC] PHP Deprecated: Optional parameter $apiKey declared before required parameter $config is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 569 [06-Jul-2024 10:05:51 UTC] PHP Deprecated: Optional parameter $apiKey declared before required parameter $webhookURL is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 634 [06-Jul-2024 10:05:51 UTC] PHP Deprecated: Optional parameter $config declared before required parameter $webhookURL is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 634 [06-Jul-2024 10:05:51 UTC] PHP Deprecated: Optional parameter $productID declared before required parameter $qty is implicitly treated as a required parameter in /home/qbizmecf/public_html/wp-content/plugins/ladipage/ladipage.php on line 1515

    Thanks

    • This reply was modified 3 months, 2 weeks ago by Vu Tru So.
    Plugin Author Jose

    (@giuse)

    If you don’t see any errors in debug.log, I suggest you add these lines of code in wp-config.php before the comment /* That’s all, stop editing! Happy publishing. */:

    if( isset( $_GET['page'] ) && false !== strpos( $_GET['page'], 'eos_dp_' ) ) {
    	define( "FDP_EMERGENCY_ADMIN_THEME_OFF",true );
    	define( "FDP_EMERGENCY_ADMIN_PLUGINS",array(
    		"freesoul-deactivate-plugins/freesoul-deactivate-plugins.php",
    	) );
    }

    Then go again to the FDP settings page. Now only the plugin Freesoul Deactivate Plugins will load and nothing else.
    If it works remove the line define( “FDP_EMERGENCY_ADMIN_THEME_OFF”,true ); to enable again the theme. If it works I will tell you how to easily add the array of all the plugins. I will then suggest you to remove one plugin after the other to find which one is causing the conflict.
    First, let me know if it works without any plugin and without the theme.

    If it doesn’t work without any plugin, the main suspects go to the following dropin plugins:

    advanced-cache.php
    maintenance.php
    object-cache.php

    and this mu-plugin:
    Index WP MySQL For Speed Upgrade Filter for mu-plugins

    Before to investigate them, let me know if without any standard plugin it works.

    Have a great day!

    Jose

    Thread Starter Vu Tru So

    (@vutruso)

    Great, The plugin is working now, thank you very much.

    Plugin Author Jose

    (@giuse)

    Hi @vutruso
    You are welcome. I’m happy that it works.
    If you want to know which plugin was causing the conflict you can read at https://freesoul-deactivate-plugins.com/white-screen-of-death-trying-accessing-the-backend-how-to-find-the-root-cause-in-a-few-easy-steps/ about how to get the entire array of plugins that you can put in wp-config.php.
    With the entire array, you will have the issue again. Then you can remove one plugin after the other until you find which one was causing the conflict.

    The array will be something that looks like

    define( "FDP_EMERGENCY_ADMIN_PLUGINS",array(
        'plugin-1/plugin-1.php',
        'plugin-2/plugin-2.php',
        //...
        'plugin-n/plugin-n.php'
    ) );

    To remove a plugin from the FDP settings page you can comment or completely remove the line.
    To comment a line just add // in the beginning of the line.
    In the following example ‘plugin-2/plugin-2.php’ will not run because the line is commented:

    if( isset( $_GET['page'] ) && false !== strpos( $_GET['page'], 'eos_dp_' ) ) {
    	define( "FDP_EMERGENCY_ADMIN_THEME_OFF",true );
      define( "FDP_EMERGENCY_ADMIN_PLUGINS",array(
          'plugin-1/plugin-1.php',
          //'plugin-2/plugin-2.php',
          //...
          'plugin-n/plugin-n.php'
      ) );
    }

    If you find out which plugin was causing the issue I will be very interested to know it, so we can solve this issue also for other users who have the same plugin.
    However, If for you it’s ok so, and you don’t want to spend more time, of course it’s also ok for me.

    Have a great day!

    Jose

    Thread Starter Vu Tru So

    (@vutruso)

    Okay, thank you @giuse

    A few months ago, I sent you a few emails without receiving a response. I hope to be able to contact you via email to exchange some information.

    My email: info@vutruso_com

    Thank you.

    Thread Starter Vu Tru So

    (@vutruso)

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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