• Resolved Sayan Dutta

    (@sayandutta)


    There is a huge problem with the white screen after using your Essential Addons for Elementor – Pro. Switching pages causing a white screen issue, after refreshing it again it goes back to normal. I disabled the pro plugin and it works fine. Please fix this immediately. It’s hampering my user experience. I tired regerating assets still same.

    • This topic was modified 3 years, 1 month ago by Sayan Dutta.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @sayandutta

    Greetings. Hope you are doing well.

    Extremely sorry for the inconvenience. If you are using any caching plugin, make sure to disable it and then check.

    Let me know how it goes. Thank you.

    Thread Starter Sayan Dutta

    (@sayandutta)

    I tried everything. Disabling all plugins. Only it was solved by disabling the Essential Addons for Elementor – Pro.

    Thread Starter Sayan Dutta

    (@sayandutta)

    Please do something very fast it’s hampering the website and user experience a lot.

    Plugin Support Sadman Sakib Nadvi

    (@sadmansakibnadvi)

    Hello @sayandutta ,

    Sorry again for the inconvenience. I see you have already created a support ticket and one of our support representatives is already looking into your issue. Hopefully, our team will deeply check this issue and solve it as soon as possible.

    Thank you.

    Thread Starter Sayan Dutta

    (@sayandutta)

    Ok lets see

Viewing 5 replies - 1 through 5 (of 5 total)
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