White screen of death on activation!

Hi shawaj,

Sorry you’re having issues activating the plugin!

I was unable to replicate this issue, so it could be a conflict with your theme or a plugin you have installed. Could you turn on WP_DEBUG and let us know what errors you see when you activate the plugin?

https://codex.www.ads-software.com/WP_DEBUG

Thanks,

Tamara

Hi again shawaj,

Are you still having issues with activating Sequential Order Numbers? If there is a compatibility issue with your theme or one of your plugins we’d love to fix for our users.

Another thing you could try is increasing your PHP memory limit as described here.

Thanks ??

Tamara

Hi Tamara,

Yes still seeing this issue.

I didn’t seem to get an email for your last reply which is why I didn’t respond.

I have the memory limit set to 128M already.

I’m using mystile theme from woo.

Cheers

Hey shawaj,

Thanks for getting back to me ??

We’d love to get this sorted for you so please get in touch directly as it would make it a bit easier to troubleshoot.

Thanks ??

Tamara

What’s your email?

Thanks

Edit: ignore that, saw the link. Should have paid more attention!!

You can get in touch at the following link:

https://www.skyverge.com/contact/?form_type=support&purchased=wordpress

Cheers ??

Tamara

Just noticed the link on your last post. Apologies.

Emailed now

Hello,

I got the exact same problem here,

Could you tell me how you guys solved this problem?

Thanks

The issue was never solved unfortunately…

Oh realy? thats to bad..

Have you found an alternative for this plugin?

Unfortunately not no. I do really need to though as the order numbers are getting so high!

Hey @mikeedinger, we’re almost certain this is a plugin conflict, but we’ve been unable to track down which one as we haven’t been able to get the needed credentials. Could you please get in touch via this form and include admin credentials?

https://www.skyverge.com/contact/?form_type=support&purchased=wordpress

Thanks!
Beka

I can give you access to our staging website if that helps?

Hi @shawaj,

Thanks for letting us know that the staging site is now up ??

If you could please send us access to that site through our internal support, I’d love to take a look why the plugin is not activating on your site. You can use the original thread or open a new one at https://www.skyverge.com/contact/?form_type=support&purchased=wordpress

Thanks!

Tamara

Thanks, will do