White screen of death on activation!

Just wanted to post back and say that Tamara from SkyVerge has provided possibly the best customer service I have ever had.

Found and fixed the issue in a matter or days after providing login details to staging site.

Pretty unbelievably fast support for a free plugin.

Thanks!!

Thanks for the kind words @shawaj!

I couldn’t have narrowed down the issue without your help! Thank you very much for your patience and time ??

It was a pleasure working with you

Tamara

No need to thank me. Really glad it’s sorted though because the order numbers were getting so high I was worried they would hit 1 million soon ?? haha.

Keep up the great work!

Hi guys,

unfortunately I cant setup a staging site.. Can I give you guys the FTP credentials or the admin?

Or can you guys tell me how you fixed it with shawaj it might solve my problem to..

Greetings,
Mike Edinger

Hi mikeedinger,

The changes we made to the plugin which solved shawaj’s issue are still in pre-release. As soon as they are fully tested and reviewed, they will be released to the public ??

If you wish to try out the pre-release on your live site, you can get in touch with us directly and send us temporary admin credentials. I believe you are already in contact with us, so you can reply directly to your existing thread, or open a new one here:

https://www.skyverge.com/contact/?form_type=support&purchased=wordpress

Thanks ??

Tamara