White Screen of Death while logged out

  • Resolved captainf0dder

    (@captainf0dder)


    5 years, 6 months ago

    When loading the website, all pages just show a blank white screen with this plugin enabled. This started after updating to 5.2WP and 3.0.9Plugin. This has happened a few times in the past with previous versions and was resolved by an update to the plugin. The only page that will load is the wp-login.php page and when it does it reports cookies have been blocked due to bad output and users are unable to login.

    Can you please patch the bug in 3.0.9?

    Wordpress Version 5.2
    Plugin Version 3.0.9
    PHP Version 7.2
    All browsers affected.

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi,

    Can you share the PHP error logs? They will indicate the cause of the issue.

    Thread Starter captainf0dder

    (@captainf0dder)

    Hello,

    I checked my PHP and Apache error logs and there are no entries. I questioned if the logging was working so I intentionally broke some php in the wp-config.php file and it was reported in my error_log file properly. I fixed the php in the wp-config.php file and then reloaded the page and still got nothing. The page is all white because the source is completely blank.

    I am also using another plugin called Force Login (https://www.ads-software.com/plugins/wp-force-login/) and this plugin requires you to be logged in to view the website at all. This redirects the non-logged in visitors to the wp-login.php page and once they are logged in they can view the rest of their website. If I disable the Force Login plugin by renaming it’s folder, I can view my site but I cannot log into it still.

    If I manually browse to the wp-login.php file, I cannot login because WordPress is throwing an error “ERROR: Cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.” as seen here: (https://i.stack.imgur.com/h6InV.png).

    If I disable this LDAP Login plugin by renaming its folder, I successfully get redirected to the login screen via Force Login plugin and I can sign in (with a local user) and view my site correctly.

    Thread Starter captainf0dder

    (@captainf0dder)

    I just tested and confirmed that 3.0.3 works for me as well with wordpress 5.2. I ended up following this guide here to download a previously working version of this plugin and then manually installed it to my wordpress site so I was able to restore functionality.

    Plugin Author miniOrange

    (@cyberlord92)

    Okay. We will check with future versions and see what the compatibility issue is. Marking this as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘White Screen of Death while logged out’ is closed to new replies.