White screen on editing products Woocommerce

  • Joanna

    (@joannacraig)


    3 years, 7 months ago

    I am running the latest WP, theme (The7) and IThemes Security plugin and other plugins.

    On last update, the security plugin means that on clicking to Edit any product in Woocommerce, just results in a white screen and its not editable at all. If I deactivate the plugin, all works fine.

    Please can you resolve.

Viewing 1 replies (of 1 total)

  • Hi,

    Can you try disabling the following features to see if it helps?

    Hackrepair Blacklist Feature
    (Security> Settings> Banned Users)

    Filter Long URL Strings
    (Security> Settings> System Tweaks)

    Filter Suspicious Query Strings in the URL
    (Security> Settings> System Tweaks)

    Filter Non-English Characters
    (Security> Settings> System Tweaks)

    You may also try enabling XML-RPC and allowing Full Access to the REST API.
    (Security> Settings> WordPress Tweaks> XML-RPC)

    If that does not help to resolve the issue you could enable each setting within the plugin that you would like active, and then deactivate them one at a time to determine the culprit.

Viewing 1 replies (of 1 total)
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