White Space and Infinite Loading

  • Resolved Dishang Shah

    (@dsuinfo)


    10 months, 1 week ago

    Hello, from last 2 updates i am phasing an issue with Elementor and Pro Elements plugin conflict with this plugin.

    if i deactivate this plugin site working properly and if this plugin activated than my site shows only header nothing else even not generating an error log… but i used only FAQ widget of this plugin and experiencing an issue.

    Please check on your demo server and revert me. thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @dsuinfo,
    Hope you’re doing well.

    Regarding your issue with site only showing the header upon updating the plugin, it looks like a memory issue to me. You can fix that by increasing the Memory Limit. To increase the memory limit, you will have to modify your wp-config.php file.

    Just above this line ” /* That’s all, stop editing! Happy blogging. */” add the following line of code:

    define('WP_MEMORY_LIMIT', '512M');

    You would find the wp-config.php file under your WordPress directory.

    You can also check out this blog to modify the wp-config.php file:

    https://wpdeveloper.com/troubleshoot-preview-loading-error-elementor/

    If it still does not work in that case, please deactivate the Essential Addons elements you are not actively using, especially the Dynamic elements, and try again.

    Let us know how it goes.
    Thank you.

    Hello again @dsuinfo,

    Hope you’re doing well.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

    We are waiting for your response.

    Thank you.

    Thread Starter Dishang Shah

    (@dsuinfo)

    okay temporary i disabled plugin and solved let me follow steps

    Plugin Support Amin

    (@amin7)

    Hi dsuinfo

    I hope you are fine today.

    Can you please share the status of the issue? Are you still facing the white space and loading issue? If the issue still persists, please share the page link.

    Thanks & regards

    Plugin Support Amin

    (@amin7)

    Hello again @dsuinfo,

    Hope you’re doing well.

    We have not heard from you since our last conversation, we assume the issue is resolved, and we are resolving the topic. Feel free to reach us if you have further queries.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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