White space under header media

Hi @tjmoini,

Can you provide us the URL of your website so that we can inspect it and give you a better solution?

Thanks,
Ankit

Hi Ankit

The website is not currently live but here’s a screenshot:

https://drive.google.com/file/d/18MkdLubv0x7DP5Coayog3qwO7sLsZv2Y/view?usp=sharing

Thanks,

Hi @tjmoini,

It seems we need access to open the link. Can you please contact us via our chat support through our site link so that we can provide you with the solution in real time?

Thanks and Regards,
Ankit

Hi Ankit,

Access has been added, can you let me know how to resolve?

Thanks,

Hi @tjmoini,

To remove the white space under header media, please add the following CSS code in Additional CSS box:

div.wp-custom-header {
    padding: 0;
}

Help link https://docs.themegrill.com/knowledgebase/where-do-i-add-my-custom-css/

Thanks and Regards,
Ankit

Hi Ankit,

Added and nothing has changed.

Any other options?

Thanks,

Hi @tjmoini,

Could you please disable the maintenance mode, as we need to check the settings of your site?

Thanks and Regards,
Ankit

Hi Ankit,

Ok, it’s now live.

Thanks,

Hi @tjmoini,

Can you please add the following CSS code in Additional CSS box and check it once?

#header-text-nav-wrap {
    padding: 0;
}

Help link https://docs.themegrill.com/knowledgebase/where-do-i-add-my-custom-css/

Thanks and Regards,
Ankit

I have the same problem, I write two options on the CSS but it doesnt work.

Hi @viajes3en1,

Can you please provide us the URL of your website so that we can inspect it and give you a better solution?

Thanks,
Ankit

https://www.viajes3en1.com

Hi @viajes3en1,

Can you please try disabling the lazy load plugin on your site and check it once?

Thanks and Regards,
Ankit

Hi,

this css change

#header-text-nav-wrap {
    padding: 0;
}

help me with space in PC view, but in smaller (mobile) view space is stil there.

https://drive.google.com/file/d/10Hi_i-UnNEoC4Nznrl6u7kkYypenKAQf/view?usp=sharing

Can you help me fix this, please?

Hi @wostrosch
Could you post your query here on the forum with your site URL as well so that we assist you better?
Regards