Web Stories white screen
-
Hello
I just installed web stories and I see a white screen when I navigate to
Stories > My Stories.Any pointers as to what is broken or needs fixing?
Thanks
Panos- This topic was modified 3 years, 10 months ago by panosgm2017. Reason: typo
-
Hello again
This is the output from Chrome consoleload-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:5 JQMIGRATE: Migrate is installed, version 3.3.2
typeaheadSearch.js:36 Uncaught TypeError: Cannot read property ‘title’ of null
at typeaheadSearch.js:36
at Array.reduce (<anonymous>)
at typeaheadSearch.js:35
at updateMemo (react-dom.development.js:15463)
at Object.useMemo (react-dom.development.js:15920)
at useMemo (react.development.js:1521)
at TypeaheadSearch (typeaheadSearch.js:33)
at renderWithHooks (react-dom.development.js:14803)
at updateFunctionComponent (react-dom.development.js:17034)
at beginWork (react-dom.development.js:18610)
(anonymous) @ typeaheadSearch.js:36
(anonymous) @ typeaheadSearch.js:35
updateMemo @ react-dom.development.js:15463
useMemo @ react-dom.development.js:15920
useMemo @ react.development.js:1521
TypeaheadSearch @ typeaheadSearch.js:33
renderWithHooks @ react-dom.development.js:14803
updateFunctionComponent @ react-dom.development.js:17034
beginWork @ react-dom.development.js:18610
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
beginWork$1 @ react-dom.development.js:23203
performUnitOfWork @ react-dom.development.js:22157
workLoopSync @ react-dom.development.js:22130
performSyncWorkOnRoot @ react-dom.development.js:21756
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
index.js:84 Uncaught TypeError: Cannot destructure property ‘id’ of ‘object null’ as it is null.
at index.js:84
at Array.map (<anonymous>)
at index.js:84
at mountMemo (react-dom.development.js:15442)
at Object.useMemo (react-dom.development.js:15738)
at useMemo (react.development.js:1521)
at StoriesView (index.js:84)
at renderWithHooks (react-dom.development.js:14803)
at mountIndeterminateComponent (react-dom.development.js:17482)
at beginWork (react-dom.development.js:18596)
(anonymous) @ index.js:84
(anonymous) @ index.js:84
mountMemo @ react-dom.development.js:15442
useMemo @ react-dom.development.js:15738
useMemo @ react.development.js:1521
StoriesView @ index.js:84
renderWithHooks @ react-dom.development.js:14803
mountIndeterminateComponent @ react-dom.development.js:17482
beginWork @ react-dom.development.js:18596
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
beginWork$1 @ react-dom.development.js:23203
performUnitOfWork @ react-dom.development.js:22157
workLoopSync @ react-dom.development.js:22130
performSyncWorkOnRoot @ react-dom.development.js:21756
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:19527 The above error occurred in the <StoriesView> component:
in StoriesView (at content/index.js:73)
in div (created by contentGutter__StandardViewContentGutter)
in contentGutter__StandardViewContentGutter (at content/index.js:70)
in Unknown (at unitsProvider.js:56)
in UnitsProvider (at content/index.js:64)
in Unknown (at transformProvider.js:82)
in TransformProvider (at content/index.js:63)
in Unknown (at fontProvider.js:91)
in FontProvider (at content/index.js:62)
in div (created by scrollable__Inner)
in scrollable__Inner (at scrollable.js:64)
in div (created by scrollable__ScrollContent)
in scrollable__ScrollContent (at scrollable.js:63)
in Scrollable (at content/index.js:61)
in Content (at myStories/index.js:144)
in Provider (at myStories/index.js:133)
in MyStories (at app/index.js:92)
in Route (at app/index.js:89)
in div (created by pageStructure__PageContent)
in pageStructure__PageContent (at app/index.js:88)
in div (created by pageStructure__AppFrame)
in pageStructure__AppFrame (at app/index.js:86)
in AppContent (at app/index.js:144)
in Unknown (at routerProvider.js:98)
in RouterProvider (at app/index.js:141)
in Unknown (at navProvider.js:52)
in NavProvider (at app/index.js:140)
in Unknown (at apiProvider.js:95)
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)Consider adding an error boundary to your tree to customize error handling behavior.
Visit https://fb.me/react-error-boundaries to learn more about error boundaries.
logCapturedError @ react-dom.development.js:19527
logError @ react-dom.development.js:19564
update.callback @ react-dom.development.js:20708
callCallback @ react-dom.development.js:12490
commitUpdateQueue @ react-dom.development.js:12511
commitLifeCycles @ react-dom.development.js:19883
commitLayoutEffects @ react-dom.development.js:22803
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
commitRootImpl @ react-dom.development.js:22541
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
commitRoot @ react-dom.development.js:22381
finishSyncRender @ react-dom.development.js:21807
performSyncWorkOnRoot @ react-dom.development.js:21793
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:19527 The above error occurred in the <TypeaheadSearch> component:
in TypeaheadSearch (at pageHeading.js:119)
in div (created by pageHeading__SearchInner)
in pageHeading__SearchInner (at pageHeading.js:118)
in div (created by pageHeading__SearchContainer)
in pageHeading__SearchContainer (at pageHeading.js:117)
in div (created by pageHeading__HeadingBodyWrapper)
in pageHeading__HeadingBodyWrapper (at pageHeading.js:110)
in PageHeading (at header/index.js:157)
in div (created by squishable__Content)
in squishable__Content (at squishable.js:68)
in div (created by squishable__Squish)
in squishable__Squish (at squishable.js:67)
in Squishable (at header/index.js:156)
in Header (at myStories/index.js:134)
in Provider (at myStories/index.js:133)
in MyStories (at app/index.js:92)
in Route (at app/index.js:89)
in div (created by pageStructure__PageContent)
in pageStructure__PageContent (at app/index.js:88)
in div (created by pageStructure__AppFrame)
in pageStructure__AppFrame (at app/index.js:86)
in AppContent (at app/index.js:144)
in Unknown (at routerProvider.js:98)
in RouterProvider (at app/index.js:141)
in Unknown (at navProvider.js:52)
in NavProvider (at app/index.js:140)
in Unknown (at apiProvider.js:95)
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)Consider adding an error boundary to your tree to customize error handling behavior.
Visit https://fb.me/react-error-boundaries to learn more about error boundaries.
logCapturedError @ react-dom.development.js:19527
logError @ react-dom.development.js:19564
update.callback @ react-dom.development.js:20708
callCallback @ react-dom.development.js:12490
commitUpdateQueue @ react-dom.development.js:12511
commitLifeCycles @ react-dom.development.js:19883
commitLayoutEffects @ react-dom.development.js:22803
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
commitRootImpl @ react-dom.development.js:22541
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
commitRoot @ react-dom.development.js:22381
finishSyncRender @ react-dom.development.js:21807
performSyncWorkOnRoot @ react-dom.development.js:21793
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:88 Warning: Can’t perform a React state update on an unmounted component. This is a no-op, but it indicates a memory leak in your application. To fix, cancel all subscriptions and asynchronous tasks in a useEffect cleanup function.
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)
printWarning @ react-dom.development.js:88
error @ react-dom.development.js:60
warnAboutUpdateOnUnmountedFiberInDEV @ react-dom.development.js:23161
scheduleUpdateOnFiber @ react-dom.development.js:21169
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:121
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64@panosgm2017 Thanks so much for the quick update! To confirm, you received this console error in an incognito window with all other plugins and firewalls temporarily disabled, correct?
Yes, that is correct.
It is also worth noting that the site has less than 20 pages and 10 plugins.@panosgm2017 Please note we are still investigating this issue and really appreciate your help in finding the possible source of the issue. Could you please install and activate the Health Check & Troubleshooting plugin once more?
After that, go to “Plugins” in your WordPress admin and click on “Troubleshoot” underneath “Web Stories” in the list of plugins.
This will enable troubleshooting mode, with only that plugin active by default, and let you test further from there. Does “My Stories”, “Explore Templates” and “Settings” pages work in this case, and if not, what does the error message & network response look like?
Hello
The error in the stories tab is
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:5 JQMIGRATE: Migrate is installed, version 3.3.2
react-dom.development.js:24994 Download the React DevTools for a better development experience: https://fb.me/react-devtools
typeaheadSearch.js:36 Uncaught TypeError: Cannot read property ‘title’ of null
at typeaheadSearch.js:36
at Array.reduce (<anonymous>)
at typeaheadSearch.js:35
at updateMemo (react-dom.development.js:15463)
at Object.useMemo (react-dom.development.js:15920)
at useMemo (react.development.js:1521)
at TypeaheadSearch (typeaheadSearch.js:33)
at renderWithHooks (react-dom.development.js:14803)
at updateFunctionComponent (react-dom.development.js:17034)
at beginWork (react-dom.development.js:18610)
(anonymous) @ typeaheadSearch.js:36
(anonymous) @ typeaheadSearch.js:35
updateMemo @ react-dom.development.js:15463
useMemo @ react-dom.development.js:15920
useMemo @ react.development.js:1521
TypeaheadSearch @ typeaheadSearch.js:33
renderWithHooks @ react-dom.development.js:14803
updateFunctionComponent @ react-dom.development.js:17034
beginWork @ react-dom.development.js:18610
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
beginWork$1 @ react-dom.development.js:23203
performUnitOfWork @ react-dom.development.js:22157
workLoopSync @ react-dom.development.js:22130
performSyncWorkOnRoot @ react-dom.development.js:21756
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
index.js:84 Uncaught TypeError: Cannot destructure property ‘id’ of ‘object null’ as it is null.
at index.js:84
at Array.map (<anonymous>)
at index.js:84
at mountMemo (react-dom.development.js:15442)
at Object.useMemo (react-dom.development.js:15738)
at useMemo (react.development.js:1521)
at StoriesView (index.js:84)
at renderWithHooks (react-dom.development.js:14803)
at mountIndeterminateComponent (react-dom.development.js:17482)
at beginWork (react-dom.development.js:18596)
(anonymous) @ index.js:84
(anonymous) @ index.js:84
mountMemo @ react-dom.development.js:15442
useMemo @ react-dom.development.js:15738
useMemo @ react.development.js:1521
StoriesView @ index.js:84
renderWithHooks @ react-dom.development.js:14803
mountIndeterminateComponent @ react-dom.development.js:17482
beginWork @ react-dom.development.js:18596
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
beginWork$1 @ react-dom.development.js:23203
performUnitOfWork @ react-dom.development.js:22157
workLoopSync @ react-dom.development.js:22130
performSyncWorkOnRoot @ react-dom.development.js:21756
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:19527 The above error occurred in the <StoriesView> component:
in StoriesView (at content/index.js:73)
in div (created by contentGutter__StandardViewContentGutter)
in contentGutter__StandardViewContentGutter (at content/index.js:70)
in Unknown (at unitsProvider.js:56)
in UnitsProvider (at content/index.js:64)
in Unknown (at transformProvider.js:82)
in TransformProvider (at content/index.js:63)
in Unknown (at fontProvider.js:91)
in FontProvider (at content/index.js:62)
in div (created by scrollable__Inner)
in scrollable__Inner (at scrollable.js:64)
in div (created by scrollable__ScrollContent)
in scrollable__ScrollContent (at scrollable.js:63)
in Scrollable (at content/index.js:61)
in Content (at myStories/index.js:144)
in Provider (at myStories/index.js:133)
in MyStories (at app/index.js:92)
in Route (at app/index.js:89)
in div (created by pageStructure__PageContent)
in pageStructure__PageContent (at app/index.js:88)
in div (created by pageStructure__AppFrame)
in pageStructure__AppFrame (at app/index.js:86)
in AppContent (at app/index.js:144)
in Unknown (at routerProvider.js:98)
in RouterProvider (at app/index.js:141)
in Unknown (at navProvider.js:52)
in NavProvider (at app/index.js:140)
in Unknown (at apiProvider.js:95)
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)Consider adding an error boundary to your tree to customize error handling behavior.
Visit https://fb.me/react-error-boundaries to learn more about error boundaries.
logCapturedError @ react-dom.development.js:19527
logError @ react-dom.development.js:19564
update.callback @ react-dom.development.js:20708
callCallback @ react-dom.development.js:12490
commitUpdateQueue @ react-dom.development.js:12511
commitLifeCycles @ react-dom.development.js:19883
commitLayoutEffects @ react-dom.development.js:22803
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
commitRootImpl @ react-dom.development.js:22541
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
commitRoot @ react-dom.development.js:22381
finishSyncRender @ react-dom.development.js:21807
performSyncWorkOnRoot @ react-dom.development.js:21793
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:19527 The above error occurred in the <TypeaheadSearch> component:
in TypeaheadSearch (at pageHeading.js:119)
in div (created by pageHeading__SearchInner)
in pageHeading__SearchInner (at pageHeading.js:118)
in div (created by pageHeading__SearchContainer)
in pageHeading__SearchContainer (at pageHeading.js:117)
in div (created by pageHeading__HeadingBodyWrapper)
in pageHeading__HeadingBodyWrapper (at pageHeading.js:110)
in PageHeading (at header/index.js:157)
in div (created by squishable__Content)
in squishable__Content (at squishable.js:68)
in div (created by squishable__Squish)
in squishable__Squish (at squishable.js:67)
in Squishable (at header/index.js:156)
in Header (at myStories/index.js:134)
in Provider (at myStories/index.js:133)
in MyStories (at app/index.js:92)
in Route (at app/index.js:89)
in div (created by pageStructure__PageContent)
in pageStructure__PageContent (at app/index.js:88)
in div (created by pageStructure__AppFrame)
in pageStructure__AppFrame (at app/index.js:86)
in AppContent (at app/index.js:144)
in Unknown (at routerProvider.js:98)
in RouterProvider (at app/index.js:141)
in Unknown (at navProvider.js:52)
in NavProvider (at app/index.js:140)
in Unknown (at apiProvider.js:95)
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)Consider adding an error boundary to your tree to customize error handling behavior.
Visit https://fb.me/react-error-boundaries to learn more about error boundaries.
logCapturedError @ react-dom.development.js:19527
logError @ react-dom.development.js:19564
update.callback @ react-dom.development.js:20708
callCallback @ react-dom.development.js:12490
commitUpdateQueue @ react-dom.development.js:12511
commitLifeCycles @ react-dom.development.js:19883
commitLayoutEffects @ react-dom.development.js:22803
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
commitRootImpl @ react-dom.development.js:22541
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
commitRoot @ react-dom.development.js:22381
finishSyncRender @ react-dom.development.js:21807
performSyncWorkOnRoot @ react-dom.development.js:21793
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
scheduleUpdateOnFiber @ react-dom.development.js:21199
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:105
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64
react-dom.development.js:88 Warning: Can’t perform a React state update on an unmounted component. This is a no-op, but it indicates a memory leak in your application. To fix, cancel all subscriptions and asynchronous tasks in a useEffect cleanup function.
in ApiProvider (at app/index.js:139)
in Unknown (at provider.js:74)
in ToastProvider (at app/index.js:138)
in Unknown (at configProvider.js:28)
in ConfigProvider (at app/index.js:137)
in Ge (at app/index.js:136)
in ye (at app/index.js:135)
in App (at dashboard/index.js:55)
in StrictMode (at dashboard/index.js:54)
in FlagsProvider (at dashboard/index.js:53)
printWarning @ react-dom.development.js:88
error @ react-dom.development.js:60
warnAboutUpdateOnUnmountedFiberInDEV @ react-dom.development.js:23161
scheduleUpdateOnFiber @ react-dom.development.js:21169
dispatchAction @ react-dom.development.js:15660
(anonymous) @ useStoryApi.js:121
async function (async)
(anonymous) @ useStoryApi.js:97
(anonymous) @ index.js:86
commitHookEffectListMount @ react-dom.development.js:19731
commitPassiveHookEffects @ react-dom.development.js:19769
callCallback @ react-dom.development.js:188
invokeGuardedCallbackDev @ react-dom.development.js:237
invokeGuardedCallback @ react-dom.development.js:292
flushPassiveEffectsImpl @ react-dom.development.js:22853
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushPassiveEffects @ react-dom.development.js:22820
performSyncWorkOnRoot @ react-dom.development.js:21737
(anonymous) @ react-dom.development.js:11089
unstable_runWithPriority @ scheduler.development.js:653
runWithPriority$1 @ react-dom.development.js:11039
flushSyncCallbackQueueImpl @ react-dom.development.js:11084
flushSyncCallbackQueue @ react-dom.development.js:11072
unbatchedUpdates @ react-dom.development.js:21909
legacyRenderSubtreeIntoContainer @ react-dom.development.js:24757
render @ react-dom.development.js:24840
initialize @ index.js:52
initializeWithConfig @ index.js:64And this is the console message from the templates tab
load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.6:5 JQMIGRATE: Migrate is installed, version 3.3.2
stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:157595 Download the React DevTools for a better development experience: https://fb.me/react-devtools
stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:79859 [Web Stories] Tracking event “screen_view” took too long to fire.
(anonymous) @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:79859
setTimeout (async)
(anonymous) @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:79858
track @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:79851
trackScreenView @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:80072
(anonymous) @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:8609
commitHookEffectListMount @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:152332
commitPassiveHookEffects @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:152370
callCallback @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:132789
invokeGuardedCallbackDev @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:132838
invokeGuardedCallback @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:132893
flushPassiveEffectsImpl @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:155454
unstable_runWithPriority @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:177669
runWithPriority$1 @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:143640
flushPassiveEffects @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:155421
performSyncWorkOnRoot @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:154338
(anonymous) @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:143690
unstable_runWithPriority @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:177669
runWithPriority$1 @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:143640
flushSyncCallbackQueueImpl @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:143685
flushSyncCallbackQueue @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:143673
unbatchedUpdates @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:154510
legacyRenderSubtreeIntoContainer @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:157358
render @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:157441
initialize @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:29181
initializeWithConfig @ stories-dashboard.js?ver=3e030ea66fc827a4952487346ffac32d:29213Thank you so much for going through all these steps and provide the detailed error messages! Those are very helpful and allow us to further narrow down the issue.
Just to confirm, these are from using the development version in combination with the troubleshooting plugin?
If you could perhaps do one more thing, that would be great:
1. Visit “My Stories”
1. Open dev tools, and switch to the Network tab
1. Reload the page
1. Filter by “/web-story” in the little search input box
1. Click on the one remaining request that should be in the list, and then on “Response”It should look like on this screenshot:
Could you do that and share the same screenshot with us? You could upload it on a site like https://imgur.com/ or similar.
Ah yes I see
It pulls data from the previous domain [guid rendered] and the current one [link].
Is it supposed to do that?
Ps
If you want I can send you the full response in a txt somewhere.
I am not comfortable posting the response in a public forum> Is it supposed to do that?
If you did a domain migration, different URLs for
guid
andlink
are expected and is OK.> If you want I can send you the full response in a txt somewhere.
That would be helpful, yes. Perhaps you could fill out the Site Health form again. There’s a field at the bottom to provide additional data.
Another follow-up question to that:
If you go to “All Stories” and move all your existing stories to the trash (don’t worry, you can restore them again!), and then go to “My Stories”, is this error still happening?
I did resubmit the site health form.
As for the follow-up, I deleted them and, indeed, the ‘All stories’ works great now.
Although, when I duplicate the newly created stories, I don’t see the contents of the duplicate. All I get is the full functioning editor with a blank canvas.
Hope it helps
Thank you so much, this helps a lot!
The network response you shared also explains why you get a blank canvas. The “story_data” field for each story in the response is completely empty.
While I am not able to reproduce this behavior on my site (story_data is never empty), this could perhaps be a result from migration. Did you do that migration recently? If so, how did you do it?
If you have database access, could you check out the
wp_posts
table and search for posts with post typeweb-story
, and check if theirpost_content_filtered
column is not empty?As an SQL query, you could write it like this:
SELECT ID, post_title, post_content_filtered FROM wp_posts WHERE post_type = 'web-story'
If that column is empty for all stories, there was some data loss.
If it’s not empty, we have to look further.Unfortunately I don’t have access to the database
There was an export from a previous WordPress installation but only for the posts and stories
That said, I deleted the stories but I still experience (outside of troubleshooting mode) both the blank screen and the empty stories when duplicate
Hope it helps
Thanks for the additional info. That export might be an explanation for the previous stories.
Then, the issue with duplication you’re describing is caused by the “Duplicate Page” plugin you are using. It does not duplicate all of the content. It duplicates
post_content
but notpost_content_filtered
— but the Web Stories plugin needs both.I suggest you to report this to the plugin developer as a bug.
In the meantime, if you want to safely duplicate stories, you can do this via the “My Stories” view by clicking on the three dots next to a story and then clicking on “Duplicate”. This will correctly preserve all data.
Hello again
I can’t duplicate Stories since I can’t see them in the tab
Also
I can’t edit newly created ones since I get the editor with a white page and no Stories contentOK, sounds like we’re talking about a couple of different issues at the same time.
Let’s ignore the duplication part for a second and let’s avoid going to the “My Stories” page.
If you trash all your stories, and then create a new one in the editor, save it, and go straight to “My Stories”, you still cannot see it? And if you open it again in the editor the content is gone again?
- The topic ‘Web Stories white screen’ is closed to new replies.