Whitelist by country

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello @sp3ctre,

    The anti-spam service does not have the ability to whitelist entire countries, as this may result in spam being missed.
    Could you clarify why you want to whitelist these countries? This will help us provide better guidance.
    Thank you.

    Thread Starter sp3ctre

    (@sp3ctre)

    Hi,

    I run a forum, and quite often people post with URL links as their first post and get blocked as spam. Most people are from the UK and the amount of spam coming from the UK is minimal, so I would be willing to take the risk of UK spam in order to avoid UK people getting blocked.

    Plugin Support amagsumov

    (@amagsumov)

    As I mentioned in my previous reply, whitelisting by countries is impossible. If you have legitimate requests being marked as spam, please mark them in your anti-spam logs according to this guide: https://cleantalk.org/help/feedback-spam

    Once you mark the requests, open a ticket in our support system, so we can analyze them and adjust some spam filters for your website.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 4 replies - 1 through 4 (of 4 total)
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