Whitelist ip adress of Gtranslate

  • Resolved crypticnick

    (@crypticnick)


    3 years, 3 months ago

    Hi,

    My forum page is viewing messed up because Jetpack is blocking the ip adress of Gtranslate (51.254.225.117) Please whitelist it (i had contact with Gtranslate and the told me i had to post it in here).

    The page I need help with: [log in to see the link]

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  • Hi @crypticnick

    I’ve taken a look into your site, and it doesn’t seem that Jetpack is blocking any IP address as the Protect feature (the only feature that blocks IP addresses for brute-force attacks) is disabled there.

    I’d suggest taking a look at your plugins, as it seems that you have an incredible amount of those activated there, and test while having them disabled.

    It may also be possible that the block is happening at the server side, so reaching out to your host about this may help.

    Best,

Viewing 1 replies (of 1 total)
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