Whitelisted IP still blocked

  • Resolved zakalwe

    (@zakalwe)


    7 years, 11 months ago

    I have whitelisted my own IP however when I try and login, the system says I have been added to the blacklist. When I deactivate the plugin, login and then reactivate it, my IP is still in the whitelist but it does not appear in the blacklist as the system advised? Any ideas?

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  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    Please provide a link to your site and the screenshots of your Whitelist and Blacklist tabs. For more convenience, you can do it via our Help Center (https://support.bestwebsoft.com/) in order to receive a faster reply.

    Sincerely,
    BestWebSoft Support Team

Viewing 1 replies (of 1 total)
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