Whitescreen Of Death > ampwp-3e49e29f-7e85-5354-9626-6a902d2d8

  • Resolved nadnayr

    (@nadnayr)


    2 years, 3 months ago

    AMP was working on the site last time I checked now all AMP pages are the whitescreen of death.

    Am unable to scan the site via AMP > Settings > Site Scan

    It fails every time.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @nadnayr

    Thank you for contacting us, We are not able to determine the cause of the fatal error on your site as we didn’t receive PHP error log from the data your sent also there are some premium plugins that are installed on your site which we don’t have access.

    To narrow down further, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

    – Please enable the AMP plugin and let me know if the issue is present.
    – Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
    – Note you can disable troubleshooting mode from the plugins page.

    You can also refer to this youtube tutorial to use health and troubleshooting plugin

    Plugin Support Milind More

    (@milindmore22)

    @nadnayr As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
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