WhiteScreen work with redux framework

  • Resolved nawafgantare

    (@nawafgantare)


    4 years, 3 months ago

    Hello.

    The plugin is crashing when used with redux framework. so we are trying to shift themes and the theme works with redux.

    so when I enable redux and master addon at the same time. The website just doesn’t load. There is no error but all I get is white screen. The HTML is loaded in the background but the screen is white. Can you please look into this?

    So far I tried enabling and disabling Elementor pro but the issue lies with master addon as the website loads perfectly when disabling it.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Liton Arefin

    (@litonice13)

    Hello @nawafgantare,
    We’ve tested with Redux Framework and we didn’t find any issues.
    Can you please let me know which Theme you’re using?
    Also, let me know Elementor Free/Pro version.

    Thanks

    Thread Starter nawafgantare

    (@nawafgantare)

    @litonice13 Its elementor Free but soon will be shifting to pro version. The theme is Pinkmart AJAX
    https://themeforest.net/item/pinkmart-ajax-theme-for-woocommerce/24735635

    Plugin Author Liton Arefin

    (@litonice13)

    Hello @nawafgantare,
    It’s premium theme and we right now we can’t test it.

    Thanks

    Thread Starter nawafgantare

    (@nawafgantare)

    @litonice13 Hi, I did have a conversation with the pinkmart team and they said that your plugin is changing some woocommerce css which is why its breaking a lot of woocommerce elements on the website. I would really like to help make this plugin compatible with pinkmart as its a widely used theme and i use it for many websites and i use your plugin as it fulfills a lot of my needs

    Here is the draft i sent them

    “I have made a staging environment for website here envi1.hscprojects.com. the issue is most of my website elements work on master addons by elementor plugin and when used with pinkmart it breaks a lot of pinkmart functions like shopping page, cart page, shopping bag and elements of products which come on hover. I have attached a screenshot along with the links for you to test (most of the elements break on smaller screen)

    https://envi1.hscprojects.com/product/dkny-jumper/
    https://envi1.hscprojects.com/shop/

    Please let me know how to fix the issue? I cannot go live with this bug as not a single woocommerce function is working. ”

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    Plugin Author Liton Arefin

    (@litonice13)

    Hello @nawafgantare,
    Thanks for your suggestions and trying to help us.
    We don’t use WooCommerce functionality yet but definitely something is wrong. We need to find out the issue.
    Pinkmart is a Themeforest Theme and we don’t have this Theme.
    Can you please let us know how you can help us to fix the issues?
    It will be great help for us also if we can make Master Addons better for our Customers.

    Best Regards
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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