Wholesale issue with Afterpay & Openpay

  • Resolved sarahsas

    (@sarahsas)


    2 years, 7 months ago

    Hello, I’m having an issue with wholesale customers checkout options – I’ve got them set to “invoice only” in the dashboard, see screenshot here: https://imgur.com/wCcD1Jk. So when I’m logged in as a wholesale customer, if I hover over the cart option and choose CHECKOUT from there, all works as expected and “invoice later” is the only option. HOWEVER if I hover over the cart and choose “view cart” instead, the Openpay and Afterpay buttons are both showing up as options, when they shouldn’t be available: https://imgur.com/xVcPLkt. Any advice?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @sarahsas,

    When checking your first screenshot I can see this section doesn’t come from core WooCommerce.

    This forum is specific for the WooCommerce core plugin and since you’re integrating your store with the wholesale plugin, the issue would be best handled by their developers. I’m not sure which plugin you’re using but if you share your system status report I’ll be happy to point you in the right direction to get assistance with this issue.

    Best regards.

    Thread Starter sarahsas

    (@sarahsas)

    Hi @rainfallnixfig the role-based payment options is not handled by the wholesale plugin, it’s handled by a plugin from WooCommerce’s website here: https://woocommerce.com/products/role-based-payment-shipping-methods/ – I can’t find a plugin page specifically for that support, can you point me in the right direction? I assumed since it was a woocommerce plugin, this forum might be appropriate?

    Thread Starter sarahsas

    (@sarahsas)

    Nevermind, @rainfallnixfig I found some contact info for the plugin, all set. Thanks!

    Glad the contact info for the plugin could be found. Thanks for letting us know.

    Should you have any other questions, feel free to create a new thread with us.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
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