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  • Thread Starter gautam14

    (@gautam14)

    How can I keep shipping options hidden for wholesale customers.
    screenshot: https://www.awesomescreenshot.com/image/2560495/4460acee1a54b9dd999c6d55116adfa3

    I done this setting but still showing in cart page for wholesale customer. Please help me in fixing this issue.

    Thanks

    Hi Gautam,

    I’m sorry to hear you are having an issue.

    It seems there’s something that prevents the login process. Could you please try to debug the issue by changing your theme to WordPress’ stock theme and deactivating other plugins to see if the issue persists or not? If not, then you can find the culprit by changing the theme back and activating the plugins one by one.

    I’m afraid the “Free Shipping” option is not working currently. As a workaround, you can create a free shipping method for each zone you have and map it to all wholesale roles. Please check this page to learn more about it: https://wholesalesuiteplugin.com/kb/how-to-restrict-wholesale-customers-to-using-particular-shipping-methods/.

    Also, because those issues are related to the premium plugins, could you please send a new support request to [email protected]? In the email, please say that you were working with me regarding those issues and include the URL to this thread.

    Thanks,
    Okky

    Thread Starter gautam14

    (@gautam14)

    Hi, Thanks for the reply.

    I have done this already checked by changing the theme and also tried by deactivating other plugins. When I access the the page I get error in console “Mixed Content: The page at ‘https://www.kleenaturals.com/wholesale-log-in-page/’ was loaded over a secure connection, but contains a form which targets an insecure endpoint ‘https://www.kleenaturals.com/my-account/’. This endpoint should be made available over a secure connection.”

    If there is problem is due to other plugin or theme problem then I think then registration page would not work but in our case registration page is working fine there is only problem with login page.

    Please help me out in resolving the issue.

    Thanks

    Hi Gautam,

    Seems there’s an issue with the secure protocol (HTTPS) on your site. Is it possible for you to share login credentials to your site so I can check it up? Please feel free to email [email protected] and mention that you were talking to me on www.ads-software.com support forums. Don’t forget to include the URL to this thread in the email.

    Thanks,
    Okky

Viewing 4 replies - 1 through 4 (of 4 total)
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