Whoops, looks like something went wrong.

Go to business.facebook.com > all tools > business applications.

Uninstall WooCommerce Integration and add it again. Let me know if it helped.

There is no app installed in usiness.facebook.com

Hi @decoactive..

That’s was the only thing you did?
I did it, but the issue persists

Hola, tengo el mismo problema. Por mucho que intente, siempre me sale el mismo mensaje de error Whoops, looks like something went wrong.

No consigo solucionarlo. ?alguien me puede ayudar? gracias.

Yes. After two days of searching for a problem, I found this solution. Everything works fine now. Have you tried to configure WooCommerce Integration settings from business.facebook?

The same problem in spite of try to configurate business.facebook:

Something went wrong when connecting to facebook!
Token exchange failed

Howdy @antoniomg85

Is this the first time you are connecting? Do you have access to logs? You can check if the fatal error logs for the date you last tried connecting have any details on what might be happening with Facebook for WooCommerce. If it does, please let us know what the logs say.

You can find logs via WooCommerce > Status > Logs

Hello @viandascook and @lidiachez85

It will be helpful to open your own forum threads so that we can individually troubleshoot the behavior you are seeing on your site. While it may be the same error message, it may not be the same root cause and hence not the same solution. I recommend also checking your site to see if there are logs available that will be able to tell us more about the connection problem you have on your site.

@decoactive Thanks for sharing what works for you.