Why aren't all comments displayed in my website?

  • I have a website using your plugin, as I noticed the comments need to be approved first, but the problem is that after I approve some comments they aren’t showed in my blog, however they are posted in the people timeline which means they commented properly, but in my website just a few of them are showed, is there anything I can do, why does it happen?

    Plugin Versión 1.0.9

    https://www.ads-software.com/plugins/facebook-comment-by-vivacity/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Team Startbit

    (@vivacityinfotechjaipur)

    Hi Castiblanco,
    Greetings!

    You need to check your moderator settings for show Fb comments on your site.

    First, add your Facebook user id inside Moderator text-field on plugin setting page in back-end.

    Now, go to the fornt-end where Fb comments box is displaying. Here you will found setting button at the top-right side.
    Please check all options of moderator settings and “Blacklisted words” and update settings.

    Let us know if you need more help.

    Thanks & Regards,
    Team Vivacity

    I believe I am having the same issue and the solution you provide doesn’t work. Actually, I see no ? setting button at the top-right side ?. My comments show correctly on FB timeline but the replies to these comments don’t show on the blog itself. Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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