Why can’t the float menu be displayed?

  • Hello

    Why can’t the float menu be displayed?
    Please help tell how to solve
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello,

    Sorry but didn’t get the exact issue. Kindly share some more details and related snapshots.

    Thread Starter Donna Ting

    (@sophiating2)

    Hello

    When I edit the website with elementor in the background, I see the float menu on the right
    , but when I switch to the front end the float menu on the right disappears, please see the attached video
    thanks!!

    https://youtu.be/J7dtZNTTnJA

    Thank you so much for sharing the video of the issue.

    For troubleshooting, please do the following steps and let me know the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin and then the float menu plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    In addition, Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

    Thread Starter Donna Ting

    (@sophiating2)

    Hello

    I found the reason, there is a conflict with the plug-in Perfmatters, please help to solve this problem, thank you!!

    Hello,

    Thank you for following the steps and getting back to us.
    I would request you to please reach out to the concerned plugin support team, they can offer some solutions to this.

    Thread Starter Donna Ting

    (@sophiating2)

    Thanks for your kinkly help!
    Crawling problem I have already solved

    You are most welcome.

Viewing 7 replies - 1 through 7 (of 7 total)
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