Why do errors show up when I try to “Customize” theme?

I would recommend you contact the support of the theme you are using about the error message question. It depends on their implementation what works here and how. You seem to be using the Astra theme. Their support forum is here: https://www.ads-software.com/support/theme/astra/

Hi @argmao123 , this may be due to some conflicts in the theme. This thread suggests removing the menu or invalid page entries in the menu

@spiraltee this fixed my problem! thank you so much