Why do I see a instead of + and how do I fix it?

Hi Lady,

That sounds like the custom font we use for our icons isn’t loading properly on your page. Would you mind providing us with a link to your FAQ page?

Thank you

• This reply was modified 7 years, 9 months ago by etoilewebdesign.

Actually, the site is an intranet site. After upgrading wordpress from 4.7.1 to 4.7.2 today, the problem went away (I’ve no idea why ?? )

Hi
I am having exactly the same problem, not since an upgrade though. the link to the faq page is https://www.groupecat.co.uk/faqs

I have changed my font back to standard and i’m not having the same problem now, although the ‘+’ is now surrounded by a box?

Hi Kerry,

To get rid of that border, you can add this CSS to the “Custom CSS” box in Settings->Basic:

.ewd-ufaq-post-margin-symbol {
border: none!important;}

Works perfectly, thank you so much!