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  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Admittedly I don’t quite understand the premise of your question here – the link you shared shows a thread where you asked whether there are any reports of bug/errors after updating. A few members of the community highlighted open bug reports/thread at that time and, as such, the original question was answered.

    It’s important to note that, closing threads are based on whether the original question have been answered – which it was. If users are experiencing other problems unrelated to the main thread, they’ll need to open their own threads. This is to (1) prevent users from hijacking threads from other users, (2) to not confuse the troubleshooting process as nested comments aren’t possible and (2) in keeping with WordPress’s support forum policy.

    Moreover, it’s important to note that the thread link you shared isn’t marked as “Resolved” (which is possible by forum support staff); Instead, it’s marked as “Closed” (which is an action taken by WordPress Forum Administrators). It is up to moderators to decide when a forum needs to be closed and isn’t some

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Why do you close a thread without even an explanation ?’ is closed to new replies.