Why Does Clicking A Product Page Keep Me On The Homepage?

  • Resolved jpwins

    (@jpwins)


    1 year, 9 months ago

    I’ve got Ecqwid running on my site to handle an online store I’m developing for a client. The only problem I have is that the plugin integrated into the homepage doesn’t take it to its individual product page, it just stays on the homepage and only updates in the section where I have the plugin. Some research and reading into the documentation leads me to believe that it’s a function of Ajax to load into the page it’s already in, which is causing problems from a usability standpoint. Access to the API is a premium only thing, and what I’m trying to figure out is whether or not I need to buy a premium license to get it to stop doing it. Am I correct in my conclusion that it’s Ajax that is causing this behavior, and if so, what exactly do I need to do to get it to function how I want it to? I want it to go right into the product’s own page without inheriting anything from whatever page it’s hosted on. Thanks again in advance.

    The page I need help with: [log in to see the link]

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  • Hi there!
    It’s Anatolii from the Lightspeed eCom Apps&API team.

    You are right, Ecwid is an AJAX embeddable widget. All of the pages open where the widget is located. Our API doesn’t have a way to open the product page in a new tab/window, sorry. Just in case, here’s a link to our API documentation: https://api-docs.ecwid.com/reference/overview

    You could use the built-in “Buy Button” feature. With it, you could create a store page (without the Ecwid store widget) that has buttons with links that open a new tab with the product pages. And those product pages will have the “Buy Button” widget embedded for each product. You can read more about this feature here: https://support.ecwid.com/hc/en-us/articles/360000012439

    Please feel free to contact us at [email protected] if you have any questions about our API. Thanks!

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