Why does login invoke PC Guard

  • Resolved systemdude

    (@systemdude)


    1 month ago

    I am having a problem with 2 new installations of WordPress. Every time I try to log in as admin, I get a 10 second countdown where I am told – I am there because of PC Guard. Then after this 10 second delay, a captcha / recaptcha screen which presents me with up to approx 10 screens of cycles, busses, cars, crosswalks, motorbikes, taxis, steps, stairs, fire hydrants and bridges – before I can get in – and it is pretty annoying. Any way I can remove this facility. I don’t have any plugins installed and cant see any PC Guard or recapture settings and I’ve never encountered it before on previous WordPress installations.

Viewing 4 replies - 1 through 4 (of 4 total)
  • threadi

    (@threadi)

    If I understand correctly, PC Guard is a desktop application. Is it running on your PC? If so, something may have changed in its settings, e.g. with regard to entries in login forms. I would recommend that you contact their support.

    Thread Starter systemdude

    (@systemdude)

    Well, I haven’t installed PC Guard and I have tried it on 2 other laptops (not owned by me) it only appears with my WordPress Logins on my new WordPress sites. The URL changes to ‘https://diversify.me.uk/wp-login.php?redirect_to=https%3A%2F%2Fdiversify.me.uk%2Fwp-admin%2F&reauth=1

    threadi

    (@threadi)

    I saw it myself – but only the very first time I called it up. After that, no matter which browser I used, the message did not appear.

    If you haven’t installed a plugin for this, it could be a security setting for your WordPress backend by your hoster. Try contacting their support.

    Thread Starter systemdude

    (@systemdude)

    @threadi
    It was a setting by my hosting company and they have apparently added my domain to a ‘whitelist’ and now it no longer appears – thank you for your kind, and awesome, assistance !

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