Why don’t you answer?? Terrible support??

  • Hey,

    I don’t understand how your support works. I recently purchased a personal package of BUP, but it doesn’t show on my account. The only thing that shows is the professional package that I bought a long time ago, but the support for that purchase has ended. So now I didn’t get a serial key for my latest purchase, and even though I’ve opened a thread about in on pluginsarea.com, you guys don’t answer?

    I actually got one answer from a guy called Franco, but his answer didn’t solve my problems at all. What should I do to get help from you guys? I’ve already paid for my product, but haven’t gotten what I paid for.. I have to say that your support seems terrible, and I honestly feel tricked for not getting what I’ve paid for.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I recently purchased

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

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